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BEWARE. Modally is Chinese co.

and the clothes are Asian sizes. My normal size did not fit. This is about 1 or 2 sizes smaller. I've been going back and forth with them about returns.

I am trying to return them, I started the exchange the day the dresses arrived. Back and forth. No, you don't want to send them back. The postage is expensive.

Etc. Back and forth. Finally I say, if you will refund me 100% for the clothes, I will pay the shipping. Their answer?

"We will give you 60% refund." You think I'd trust that? I'll donate these dresses. No company doesn't allow returns or exchanges for full refund or credit within 30 days.

Nobody that I've dealt with in my 50+ years. Be warned.

Product or Service Mentioned: Modlily Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $54.

Preferred solution: Full refund.

Modlily Pros: Way the dress looked in the advertisment.

  • returnpolicy
  • Slow Processing Time
  • Falsely Advertised Clothing
  • Direct From China
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Anonymous
#1246155

The size chart that I followed was correct for my usual size, but when the top came, it was too small...read the return instructions, and they say if I ordered the wrong size, it's my problem...not a usual experience with online clothing companies..won't use them again.

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