Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Value for money

Steer clear of this company. As others mentioned there is no way to contact the company for a return.

The merchandise I received was not as described and was made of cheap chintzy fabric, shiny and poor quality. I tried in vain to find a way to respond and follow what instructions they had online numerous times, but to no avail. I will never order anything from this company. There is no excuse in this world of competition where there are so many other reputable companies with good products for the money and very easy return system.

I ended up donating the item I paid $30 for which wasn't worth $10. Amazon has such superior customer service and items!

Product or Service Mentioned: Modlily Hoodie.

Reason of review: Poor customer service.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: Lack of customer service and contact information.

Company wrote 0 private or public responses to the review from Aug 27.
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