Not resolved
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
1 comment

There is no contact information on their website. "Live Chat" does not work which they say contact can be made after 5:30 p.m.

Mon-Fri. In order to refund or exchange (I'm not sure you can) you have to submit a request for a ticket. If they approve your request then they will send you an email with further details. I did not receive part of my order and don't know if I will.

I am beginning to believe this company is a rip-off and I will be stuck with clothes I cannot wear to the tune to $157.00.

They only accept PayPal. I found them Amazon and I will be requesting Amazon to take a look at them for the way they do business.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $120.

Preferred solution: Send whatever I need to make an exchange or send my refund..

I liked: Fashionable clothes.

I didn't like: Return andrefund policy.

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Anonymous
#1436131

Scam company

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