All I wanted to do is return my purchase for a refund. Totally impossible!
These are the excuses they gave me for NOT giving me an address, shipping label, etc. my account had been confiscated so they could not access it, my laptop did not work with their computer system, gave me a bogus phone no. In Seattle to call. 1-800-3000-9009 - Seriously?
And the best was, I obtained a non Apple laptop and then they wanted to gain access to my laptop to navigate and show me where a return label is located. How *** do they think people are? Like I'm going to give someone total access to my laptop! I'm so pissed, I was asked how old I was, did I really receive my package.
I'm stuck with two swimsuits that look like ***. DO NOT EVER ORDER FROM THIS COMPANY!!!
Product or Service Mentioned: Modlily Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Location: Bloomington, Illinois