I ordered some items for Valentine Day, early, on 12/30/15. On the 6th, I realized they had not shipped as yet, so I requested a refund. Ironically, it was shipped out the same day. Hmmmmm. My items came together, but neither were correct. I ordered a cute plus size black, knee length dress, & received a long Elvira dress. I then decided to look carefully at my other dress that I thought was ok, & saw that it was ripped & unfinished. WTF??? Now I send in tickets, & they are giving me the runaround talking about:
Customer Support At :01/22/2016 01:14:21 AM
Please consider the low price of the items. And sometimes customers have quite high expectation. We have been trying best to offer the best quality at this price. Hope you understand that.
Adminstrator At :01/22/2016 13:56:38 PM
Hello, we are so sorry for that and pls kindly note that due to limitations in photography and the inevitable differences in monitor settings, the items shown in the photograph may not correspond 100% to those in the items themselves.
Really though???!!! DO NOT BUY FROM THEM...IT IS A SCAM!!!
I explained that I wanted nothing to do with this site, & the only thing they could do is send me a refund!!!
This reviewer shared experience about not as described and wants this business to issue a full refund as the author lost $38. The author is overall dissatisfied with Modlily and uploaded picture s. The most disappointing about modlily dress from Modlily was quality of merchandise Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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