Modlily - What a scam

Tampa, Florida
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I ordered some items for Valentine Day, early, on 12/30/15. On the 6th, I realized they had not shipped as yet, so I requested a refund. Ironically, it was shipped out the same day. Hmmmmm. My items came together, but neither were correct. I ordered a cute plus size black, knee length dress, & received a long Elvira dress. I then decided to look carefully at my other dress that I thought was ok, & saw that it was ripped & unfinished. WTF??? Now I send in tickets, & they are giving me the runaround talking about:

Reply

Customer Support At :01/22/2016 01:14:21 AM

Please consider the low price of the items. And sometimes customers have quite high expectation. We have been trying best to offer the best quality at this price. Hope you understand that.

Adminstrator At :01/22/2016 13:56:38 PM

Hello, we are so sorry for that and pls kindly note that due to limitations in photography and the inevitable differences in monitor settings, the items shown in the photograph may not correspond 100% to those in the items themselves.

Really though???!!! DO NOT BUY FROM THEM...IT IS A SCAM!!!

I explained that I wanted nothing to do with this site, & the only thing they could do is send me a refund!!!

Review about: Dress.

I didn't like: Quality of merchandise.

Review #775570 is a subjective opinion of a user.

1.0
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Location
Diversity of Products or Services
Customer service
Staff
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not as described / $38
Preferred solution Full refund

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Anonymous
#1104461
do you all pay using paypal?
Anonymous
#1104244
Did you ever get that refund?
Anonymous
#1102504
They are a rip off I am reporting them to the government.

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