Tampa, Florida
1.1K views 3 comments
Featured Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Staff
Website

I ordered some items for Valentine Day, early, on 12/30/15. On the 6th, I realized they had not shipped as yet, so I requested a refund. Ironically, it was shipped out the same day. Hmmmmm. My items came together, but neither were correct. I ordered a cute plus size black, knee length dress, & received a long Elvira dress. I then decided to look carefully at my other dress that I thought was ok, & saw that it was ripped & unfinished. WTF??? Now I send in tickets, & they are giving me the runaround talking about:

Reply

Customer Support At :01/22/2016 01:14:21 AM

Please consider the low price of the items. And sometimes customers have quite high expectation. We have been trying best to offer the best quality at this price. Hope you understand that.

Adminstrator At :01/22/2016 13:56:38 PM

Hello, we are so sorry for that and pls kindly note that due to limitations in photography and the inevitable differences in monitor settings, the items shown in the photograph may not correspond 100% to those in the items themselves.

Really though???!!! DO NOT BUY FROM THEM...IT IS A SCAM!!!

I explained that I wanted nothing to do with this site, & the only thing they could do is send me a refund!!!

Review about: Modlily Dress.

Reason of review: Not as described.

Monetary Loss: $38.

Preferred solution: Full refund.

I didn't like: Quality of merchandise.

Had an Experience with Modlily?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1104461

do you all pay using paypal?

Anonymous
#1104244

Did you ever get that refund?

Anonymous
#1102504

They are a rip off I am reporting them to the government.

You May Also Like