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Where's my order???? | Modlily review from Bellevue, Washington

I ordered a bathing suit to use for a Florida vacation. The vacation came and went, did have a wonderful with a Walmart suit. Well, it has been more than two months, still no suit, no response or answer from Modlily. Will never order from them and future "buyers beware". After the fact, I looked up reviews on the internet for Modlily and found tons of poor service, poor delivery and appears that Modlily does not take any ownership for their poor service and delivery. Had I looked at reviews prior to ordering I would not have done so. I hope this will help at least one person, if not many, to not use this website unless they are will for *** to freeze over before their order comes.
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Review
#871610 Review #871610 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Modlily Swimsuit Review

1.9
Details
I ordered a high waisted bathing suit and when it arrived it didnt look anything like the photo. It was cheap and the cut was different from the photo which lead me to believe that they use really nice photos to attract the buyer and will send you a cheap replica of it.
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Review
#867082 Review #867082 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised

Modlily - Swimsuit Review from Bellevue, Washington

You can't reach them because there not in America , I bought a bathing suit and they told me when I tried to return it to give it to someone else! They told me there sizes are based on Chinese people! If you can't sell the right product you shouldn't be selling in America I want my money back
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1 comment
Anonymous
#1170077

I was told to give the Item as a gift when I wanted to return it. Instead of returning they wanted to give me 15% off another item.

Return fee is 40% of your total. They will only refund 60% and you have to pay for shipping to return which is more than the bathing suit cost!

Sizes are outrageously small. After I order they tell me they are Asian sizes!

Review
#859547 Review #859547 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Return, Exchange or Cancellation Policy

Modlily Online Order Review

I ORDERED 5 ITEMS FROM THEM ON 2/23/16. I HAVE NOT RECEIVED MY ORDER. EVERYTIME I SUBMIT A TICKET THEY RESPOND SAYING ONE OF MY ITEMS IS IN HIGH DEMAND. IRONICALLY, I HAD FRAUDULENT ACTIVITY ON MY ACCOUNT LAST WEEK. I TRULY BELIEVE THIS COMPANY IS A SCAM. I WILL BE FILING A FRAUD CLAIM WITH MY BANK. PLEASE DO NOT ORDER FROM THIS COMPANY!!!!!
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Review
#812776 Review #812776 is a subjective opinion of poster.
Reason of review
Problem with delivery

Shirt Review

1.0
Details
Ok i thought it was just me. I ordered and paid at the end of Feb and no product and help link is not working. Another online ripoff!
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Review
#807772 Review #807772 is a subjective opinion of poster.
Reason of review
Order processing issue

Modlily Online Order Review

1.7
Details
Made an order over 3wks ago never received it can't track it can someone posted tell me where is the items I paid for u can call me at 504-295-0528
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Review
#806934 Review #806934 is a subjective opinion of poster.
Reason of review
Problem with delivery

Modlily Dress Review

Order a dress on February 26, 2016 and haven't received the item or gotten a response.
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Review
#803486 Review #803486 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Order processing issue

Modlily Online Order Review from Bellevue, Washington

I sure this site is a scam i ordered 3weeks ago i still have not recv'd a tracking number & unable to contact anyone in the phone...
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2 comments
Anonymous
#1120178

I placed order on Feb 9th still have not received any thing yet I have submitted two tickets I just want refund at this moment they don't have phone number so I can call have not even got tracking number this is just crazy don't know how to reach anyone don't know what else to do

Anonymous
#1120183
@Anonymous

I have ordered a romper 6 days ago and have yet to receive it. I'm really getting frustrated to be honest.

I've tried calling and submitting a ticket but nothing is working. Can anyone help me?

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Review
#799996 Review #799996 is a subjective opinion of poster.
Reason of review
Problem with delivery

Modlily Shirt Review

1.0
Details
The worst possible experience. Clothes are very poor quality. Service is terrible. And you can't return the item. I will never order from that website again. The item doesn't look even close to the picture they showed on their website.
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Review
#768394 Review #768394 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Order processing issue

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

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Modlily Questions

Modlily Dress Review

1.0
Details
I ordered a dress from here haven't received it yet. If y'all aren't legit then send my money back. This is a horrible site. I have never had problems like this before
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Review
#753117 Review #753117 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Problem with delivery