order money service customer refund items customer service number return dress

Question whether or not to place an order. | Modlily review from Dumfries, Virginia

From the reviews I am reluctant about ordering from them. This has happened a few times, and it difficult to return to the items you ordered. That is not acceptable for me.
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Review
#1656111 Review #1656111 is a subjective opinion of poster.

Horrible Customer Service | Modlily review from Covington, Virginia

Even if you get through to the Website and you try to put in a ticket to process a return it cuts you off.
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Review
#1574450 Review #1574450 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Return, Exchange or Cancellation Policy

I can not reach you. I need to return a bathing suit that does not fit. | Modlily review from Covington, Virginia

Please email me at b55bishop@aol.com. I am expecting three more but this one came first. Black Asymmetric Hem Halter Swimdress in Black it was 28.80. You have already received my payment because I checked with my bank. The full total you took was 122.97. on 6/21/2019. My name is Beverly Bishop 456 E Dolly Ann Drive Covington, Va. 24426 and I need information on how to mail this back please. Phone 540-958-1937
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Review
#1573747 Review #1573747 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Return, Exchange or Cancellation Policy
Loss
$28
Preferred solution
Full refund

Wheres my order | Modlily review from Tazewell, Virginia

I ordered the chasing rainbows long swim suit on May 16 and the money came out of my bank account on May 16 but I have never received my order. Never got a confirmation or email please contact me at+12762102901. Margaret Blankenship is my name
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Review
#1541844 Review #1541844 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Order processing issue

Never order from modally | Modlily review from Ashburn, Virginia

Now that I go back and look at the website it seems fraudulent. I doubt I will ever get my goods. I was in a hurry for these outfits, but now I realize I am screwed out of approx. $200.00. If the English is not good, that is a hint. But I did not pick up on some of that until I realized that I had not heard from them. and Paypal needs to pull from them. That is what I must deal with now, trying to get Paypal to give me my $$ back. dear me. I am not sure why I must enter at least 100 words to give you this complaint. Now I think this is a scam to and is a part of modlilly's site as there is no reason I must sent 100 words to complain about a company that stole my $$, unless you are a part of the scam too. OK I give up. If this is not 100 words I can't imagine that I should have to hand count each and every word to complain.
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Review
#950622 Review #950622 is a subjective opinion of poster.
Service
Modlily Customer Care
Reason of review
Problems with payment

Modlily Swimsuit Review

1.3
Details
HORRIBLE Customer service ! Received a torn swim suit that was 2 sizes too big! They offered a 15% refund and wouldn't take it back. DONT ORDER FROM THEM!!!!!
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Review
#909016 Review #909016 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Return, Exchange or Cancellation Policy

DONT ORDER! | Modlily review from Gretna, Virginia

Since I saw their ad on Facebook, I thought it was a trustworthy company. Well, with the prices being so low, I should have known it was from China. I didn't have to wait very long for my order. I ordered up a size larger according to their size chart. Everything was really small. One shirt labeled XXL looked like an extra small. The XXL must have been in dog sizes! So I wrote the company to go forward with my return. Guess what? They tell you it's too expensive to return to China, so they'll give you a 20% credit to use on a future order. I got them up to 25%, so on a $73 order, I got $18.50. Disgraceful!
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2 comments
Anonymous
#1202512

ANONYMOUS- SOUNDS LIKE MY LUCK WE PAY FOR WHAT WE GET. A SHAME PEOPLE GET AWAY BY RIPPING US CUSTOMERS OFF IN AMERICA! IF YOU GET A HONEST PERSON SELLING ITEMS THAT ARE BASICALLY KNOCKOFFS AN TAKE CARE OF US AS A CUSTOMER SHOULD BE WHEN WERE UNHAPPY, YOUR BLESSED AN PRAY IT CONTINUES!

Anonymous
#1202501

And I also saw where others got a 60% credit!

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Review
#905626 Review #905626 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised

Modlily - Shipping Service Review from Alexandria, Virginia

i order a swim suit in 8/1. have not recieved it. called 2 numbers from online numbers. no responce.should i call my bank for dispute?
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1 comment
Anonymous
#1223176

I did, I never received my order, I called, sent emailsssss, did ticketssss and still no response ,I finally read reviews and angry at my self for not doing so before I ordered, this is ludicrous. I once had to file a claim with the BBB with another company, since it is mail, the Postal Service gets involve, paid to fly me to New York for court, like this company I was not the only one that they had defrauded, we won the case got our money back and Daniel Greensburg, from Classic Closeout is in federal jail as I type this.

Review
#900997 Review #900997 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Short Review on July 28, 2016

1.0
Details
They are awful! I requested a return address and when I finally received response it was just the run around. The most recent message I received was as follows "Our size is a little different from your country,you can sell it or send it to someone who can wear,ok?" How unprofessional and ridiculous. They are an awful company and should not be supported!
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Review
#890068 Review #890068 is a subjective opinion of poster.
Reason of review
Poor customer service

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Delivery Service Review from Chesapeake, Virginia - Modlily review
Delivery Service Review from Chesapeake, Virginia - Modlily review
Attn: Modlily.com Customer service Department; My name is Guy Barber III, and on July 1st, 2016...I ordered the following sundresses pictures attached for my fiancée Crystal Hines, order no.#MM1606300848561978, and the tracking no.#LS034460108CN. I was having it sent...
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#886593 Review #886593 is a subjective opinion of poster.
Reason of review
Order processing issue