Modlily - VERY Dissatisfied Customer!!!
I just now received my package and the swimsuit is not the right size (and I ordered according to your size chart) and it also has absolutely NO lining or support. I have never seen a swim suit this thin and cheap except for maybe my toddlers suit.
How can I go about returning this for a refund?
Adminstrator At :05/10/2016 11:09:51 AM
We are so sorry for the trouble. Could you please measure the item you received? is it in same measurements as in website?
OK, I know there is a limited time to return this item and therefore I would appreciate a more timely response and not just to measure the item.
The item I ordered is should have been Bust: ** cm Waist: ** cm Hip:** cm
The item I received is Bust:** cm Waist: ** cm Hip: ** cm. NOT the same.
Regardless of the measurements, this is a very poorly sewn and cheap swimsuit. I would like to return it for a refund ASAP!!!
Please give me the details to return this item for a full refund as the page says "30 day EASY return" "Need to return something? Not a problem. Returnable within 30 days for a refund or credit."
Adminstrator At :05/11/2016 19:12:09 PM
We are so sorry that our products fails to meet your satisfaction and you can return it back. But it is not worthwhile for you to return according our return policy, you should bear the shipping fee back, it is so expensive and you should wait a long time. As for the one you received, if you really cannot wear them, we suggest giving others as a gift or selling them on line. You will sell them at good price. Thank you. How about we send you some compensation in your store account, you can use it next time. pls advise
Reason of review: Bad quality.
Monetary Loss: $25.
Preferred solution: Full refund.
Modlily Cons: Very bad quality, Not refunding money back if customer not satified, Slow shipping, Too much to list, Horrible customer service.
Location: Boise, Idaho
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Comments
Please avoid publishing any personal information and promotional content
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or return. Please update your ticket and asking for return address, donโt forget mention that you are from pissedconsumer.
We will send a full refund after order returned and received.
Regards,