Modlily - Unbelievable Experience!

336 of 1167 Modlily reviews

Worst customer service Ever!!!!I ordered a black swimsuit with matching coverup to take to the beach.

They sent the black swimsuit with a NAVY coverup. They do not match. I had to purchase a different swimsuit and coverup for my trip.

I asked Modlily to refund my money - I will return the items. The called me a liar and said the coverup did not come in black - really?

They offered $10.00 in store credit.

I will NEVER shop with this company again!!!! Bad customer service - NO CUSTOMER SERVICE!!

You can't speak with a real person.Do not shop here!!

This review is a subjective opinion of a user.
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More Review Details

Customer service
Price Affordability
Exchange, Refund and Cancellation Policy
Location
Discounts and Special Offers
Warranty
Diversity of Products or Services
Website
Advertised vs Delivered
Value for money
Delivery Service
Staff
More

  • What I liked
      No items
  • What I disliked
    • Bad product description
    • Garment was not as advertsed

Reason of review:
Poor customer service
Preferred solution:
Full refund
Product or service
Coverup
Review category
Footwear and Clothing
review #906924 by

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