Modlily - Unbelievable Experience!

Lenexa, Kansas
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Worst customer service Ever!!!!I ordered a black swimsuit with matching coverup to take to the beach.

They sent the black swimsuit with a NAVY coverup. They do not match. I had to purchase a different swimsuit and coverup for my trip.

I asked Modlily to refund my money - I will return the items. The called me a liar and said the coverup did not come in black - really?

They offered $10.00 in store credit.

I will NEVER shop with this company again!!!! Bad customer service - NO CUSTOMER SERVICE!!

You can't speak with a real person.Do not shop here!!

Review about: Coverup.

I didn't like: Bad product description, Garment was not as advertsed.

Review #906924 is a subjective opinion of a user.

1.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Warranty
Discounts and Special Offers
Diversity of Products or Services
Location
Website
Price Affordability
Delivery Service
Value for money
Advertised vs Delivered
PRODUCT OR SERVICE
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Full refund

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