Lenexa, Kansas
0 comments
Not resolved

Worst customer service Ever!!!!I ordered a black swimsuit with matching coverup to take to the beach.

They sent the black swimsuit with a NAVY coverup. They do not match. I had to purchase a different swimsuit and coverup for my trip.

I asked Modlily to refund my money - I will return the items. The called me a liar and said the coverup did not come in black - really?

They offered $10.00 in store credit.

I will NEVER shop with this company again!!!! Bad customer service - NO CUSTOMER SERVICE!!

You can't speak with a real person.Do not shop here!!

Review about: Coverup.

I didn't like: Bad product description, Garment was not as advertsed.

Review #906924 is a subjective opinion of a user.

1.0
Delivery Service
Staff
Value for money
Advertised vs Delivered
Diversity of Products or Services
Location
Customer service
Discounts and Special Offers
Warranty
Website
Price Affordability
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE
Modlily Swimsuit
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Full refund

Had an Experience with Modlily?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Last week I ordered a cute sweater. Easy right? Nope. It arrived yesterday (from china) and it is not at all what was pictured on the web site. I am..." Read more
"I ordered and paid for a dress from Modlily. I expected a silky/satin well made champagne coloured dress (see first photo). What actually arrived was a rough see through..." Read more
"Just received 2 dresses from Modlily! One has a huge hole under the arm and down the side! No phone number to reach them! Customer service is horrible! I have..." Read more
"I ordered an long fleece lined denim jacket for $45. It is two sizes too small. There is no invoice attached with the item. I went back to my email..." Read more
"I order panera online almost every week day. Yesterday, I ordered a salad, I go to use my credit card today, and the card is declined. I login into my..." Read more
"Minute Clinic was A3 hour wait it was uncomfortable and rushed and the nurse didn't seem to care. Nothing was ever explain to me and Depp the invoice I paid..." Read more
"Signed up as invited via email, and proceeded to buy an expensive pair of boots (well above the required $50 min. purchase) but was refused the discount upon producing the..." Read more
"When the receipt shows 2 - Greek Gyros ----- $7.98, Then there's a problem with the system. The manager was not at the store and all the clerks there were..." Read more