i have submitted a ticket for items i bout that are clearly sized wrong by the company. the answer i received was ridiculous.
Adminstrator At :01/06/2016 14:13:36 PM
We are so sorry that our products fails to meet your satisfaction and you can return it back. But it is not worthwhile for you to return according our return policy, you should bear the shipping fee back, it is so expensive and you should wait a long time. As for the one you received, if you really cannot wear them, we suggest giving others as a gift
my items cost over £80 how can they be allowed to do this
Product or Service Mentioned: Modlily Dress.
Reason of review: returns policy.
Monetary Loss: $114.
Preferred solution: Full refund.
Modlily Cons: Quality of merchandise, Garment was not as advertsed, Lies, Return process, Customer service.