Fort Worth, Texas
1 comment
100% full Not resolved

My order took one month to receive.I ordered 2 swimsuits both the SAME size XL.

I wear a USA size 8. One was way 2 sizes too small the other was 2 sizes too big. I CANNOT wear either one. The sizes are completely inaccurate.

They would only refund if I paid shipping and then only 65%. After fighting with them, having to send pictures of both and going back and forth via email. I am left with 2 ridiculous swimsuits in the wrong sizes. I received $15 of my original $48 order.

WHAT A COMPLETE JOKE.DO NOT ORDER FROM THIS COMPANY.

Review about: Swimsuit.

Review #854185 is a subjective opinion of a user.

PRODUCT OR SERVICE
Modlily Swimsuit
Reason of Review / Monetary Loss Poor customer service / $50
Preferred solution Full refund

Had an Experience with Modlily?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Modlily
#1164779
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Please kindly note that the size of this item is based on Asian size and generally it runs small. And there is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Please update your ticket and asking for return address, don’t forget mention that you are from pissedconsumer. We will send a full refund after order returned and received.
Regards,

You May Also Like

"I ordered a solid color layered dress from ModLily and got one that was kind of the same style but the underdress was a totally different color and fabric..." Read more
"I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more
"I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt. When I complained and sent pictures I was told, "our price..." Read more
"I ordered an long fleece lined denim jacket for $45. It is two sizes too small. There is no invoice attached with the item. I went back to my email..." Read more
"I ordered flowers on March 27th, 2017 off of the Avas flowers webpage. The bouquet was supposed to be divine lily and Iris's. My friend received the flowers 2 hours..." Read more
"Ordered 1 GB Receiving 40 MB WTF!! Already contacted Consumer support, they told me to downgrade if I didn't like it. 100 words why !!! they just suck Dummy Text..." Read more
"Sed fringilla mauris sit amet nibh. Sed augue ipsum, egestas nec, vestibulum et, malesuada adipiscing, dui. Praesent metus tellus, elementum eu, semper a, adipiscing nec, purus. Fusce pharetra convallis urna...." Read more
"I order panera online almost every week day. Yesterday, I ordered a salad, I go to use my credit card today, and the card is declined. I login into my..." Read more