Not resolved

DO NOT BUY FROM THIS COMPANY. I purchased a couple of items I requested a return due to poor quality, but the customer service is horrible.

There is no way to speak to anyone over the phone...only correspondence via "tickets" on their website, and they do not communicate well or understand, therefore any resolution is futile. There return policy is a sham because they say "easy returns", but they make you pay for international shipping back to China, which is more expensive than your refund would be. This company has quite a racket going on!

I WILL NEVER BUY FROM THIS COMPANY AGAIN! Save yourself the money and trouble!

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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