I ordered 5 dresses on 2/16/16 and spent $120.They took my money, and I have NO CLOTHES!
There is no live chat, and if they get back to you, it is a generic response. When I said cancel, then the response was it was their Lunar New Year so no one did a thing. One of my items isn't in stock, yet they want a restocking fee for product not pulled off the shelves! Today is March 5th, and still NOTHING!
Oh, let me add I paid for expedited shipping. Now I have to get my bank to reverse the charges for a FULL refund. I had to go on my trip with old clothes which is NOT what I wanted!
I will NEVER order from this site again and I suggest no one else does either!Many tickets created, no resolution.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Discounts and Special Offers|
What I liked
What I disliked
- Long delivery
- False advertising
- Reason of review:
- Poor customer service, products not shipped, no refund of my money
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Maxi Dress
- Review category
- Footwear and Clothing
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