Modlily - The issue is, THE ITEM DOESN'T FIT AND I JUST WANT TO RETURN IT. It's not rocket science!
There is no way to do an easy return with this company!!! They sell swimsuits for God's sake - surely I'm not the first customer to need to return this kind of item I bought online??
I'm on my 3rd round of "please submit a ticket to us with your request - please tell us more about the problem - please send us a PHOTO of the problem and we'll see if we can fix it - please wait and we'll get back to you in a few days, and maybe send you a return address..." Give me a break!
The issue is, THE ITEM DOESN'T FIT AND I JUST WANT TO RETURN IT. It's not rocket science!
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $193.
Preferred solution: Full refund.
Modlily Cons: Will not refund for ill fitting bathing suit.
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Comments
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Mod lily is a Chinese sweat shop. Buy American
First time I wore the bathing suit it faded in places to an ugly green. And it was too big.
No return instructions or number to call.
Do not do business with this company. Return address is Shanghai, Shanghai China.