Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I have been trying to return this very blouse to MODLILY for 2 days. The site is still processing (29 hours and counting of that spinning wheel!) my request to get a return number for this $29.00 blouse.

If you submit a partial refund they reply to your request immediately. I want a full refund and want to return this top as the fabric/lace does not even connect. There is a full piece missing , right in the front! They keep requesting a 'ticket' , which I keep submitting and they reply with a blanket reply which does not solve the issue.

They will not issue a refund or a return address until you get an approval of your 'refund application' and a refund number, which cannot happen until it finishes processing. And so....

I am contacting PayPal to see what they can do. Beware, I will NEVER purchase from this site again.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $29.

Preferred solution: Full refund.

I didn't like: Poor quality and deceptive sizing, No customer service number, Refunds difficult to nonexistent, Poor info on delivery times.

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