Modlily - Swimsuit is taking forever to get to me. Over a month.

611 of 1171 Modlily reviews

I ordered a swimsuit on April 5th, 2016 for a trip on April 27th, 2016.I still have not received my order.

The tracking says it's in transit from Chicago, which it has said that for two days now. Completely not worth waiting. I should have just gone to Old Navy and grabbed one. My order wasn't shipped out until I started emailing and calling the company to ask where it was at.

NO ONE called or emailed me back. They have no customer service. It apparently is coming from another country but that shouldn't matter with communication.

The price certainly is not worth it.Old Navy or Ross would have been cheaper.

This review is a subjective opinion of a user.
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Price Affordability
Value for money
Discounts and Special Offers
Customer service
Website
Staff
Warranty
Location
Diversity of Products or Services
Delivery Service
Product or Service Quality
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
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Reason of review:
Poor customer service
Preferred solution:
Price reduction
Monetary loss:
$23
Product or service
Swimsuit
Review category
Footwear and Clothing
review #841375 by

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Modlily

May 10, 2016 #1157063

First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.
The delivery period depends on the shipping method you choose. If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.

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