Not resolved
2.7
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

I do A LOT of on line shopping and this place is RIDICULOUS. I am trying to return 4 out of the 5 items I purchases because of various reasons (sizing and quality).

I have emailed back and forth FOUR times now (over four days because it takes them 24 hours to reply) , with "customer service" and they continue to refuse to give me the address to send the return items to. Of course, they explain that they are in China and that the shipping is expensive and they continue to offer me "store credit" instead of a return.

This place is a total scam. DO NOT ORDER!!!!!

Product or Service Mentioned: Modlily Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

I liked: Website and pics.

I didn't like: Return policy.

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