Not resolved
1.5
Details
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Location
Product or Service Quality
Value for money
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I ordered two sweaters in XXL, what arrived was labeled XXL, but in reality is a size small at best. Not the same cut as the image online either.

Do NOT order from this web site, when I tried to do an exchange or refund, their web site sends you in circles. There is also a note that you must pay for shipping in both directions for an exchange.

Let's think about this, shipping to and from China will probably be equal to the cost of the sweater. DO NOT be enticed by the cute images, the product is not the same when it arrives.

Product or Service Mentioned: Modlily Sweater.

Reason of review: Not as described.

Monetary Loss: $66.

Preferred solution: Let the company propose a solution.

I liked: Clothing ads.

I didn't like: Products.

Company wrote 0 public responses to the review from Jan 15, 2017.
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