Not resolved
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
1 comment

I ordered two cute dresses listed as running large from Modlily I ordered mediums. Could barely get over my head much less pull down over my body.

Submitted a ticket for return. A week of going back and forth. Wanted to give me compensation. I demanded address to return--CATCH--return to CHINA--having to pay for shipping to me--originally free and shipping to them.

I was told I would receive 60% of cost. The other 40% was for the service of returning. I will NEVER waste my time or money on Modlily again.

I am going to sell online or at a resale shop.

Product or Service Mentioned: Modlily Shipping Service.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $52.

I didn't like: Should have been disclosed up front.

Company wrote 0 public responses to the review from Nov 18, 2016.
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Los Angeles, California, United States #1242789

I just had a similar experience. horrible!

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