Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
1 comment

Not only are most items of poor quality, but their sizes are grossly wrong. I ordered a coat for myself in 3XL though I would order XL here.

It was so small that I could barely get my arms in the sleeves. Now I want to return it, but shipping will cost more than I paid for the coat. Does anyone know how to return items bought internationally without including your arm and leg in the package? I will never order from this company again.

Please don't get caught in this company's grip.

The items are very attractive on the website, but don't be fooled. It's just one big headache.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $73.

Preferred solution: Let the company propose a solution.

I didn't like: Tell me they can only refund me 60 percent of my purchase.

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Prince George, British Columbia, Canada #1239067

I suggest going through your credit card company, or paypal if you used them. I am currently doing a paypal dispute with them.

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