I ordered my wife a jacket from ModLily .com in a 3XL and when it arrived, a week longer than promised, it barely fit my daughter who wears a medium.I went back to the site and checked the size chart and product thinking maybe I had bought a child's size but it was an adult 3XL.
I contacted their customer service numerous times by email and was ignored each time. I then tried to call internationally and was hung up on twice.
I have since found numerous reviews of this company, most of them bad. I wish I had seen them before I wasted 60 bucks!
I will never buy another product from Modlily.com again.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Discounts and Special Offers|
|Value for money|
What I liked
What I disliked
- Nothing like the photos
- Horrible company
- Processing time for order
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Parka Coat
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
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