Modlily - Sizes are way off and they ignore you.

I ordered my wife a jacket from ModLily .com in a 3XL and when it arrived, a week longer than promised, it barely fit my daughter who wears a medium.I went back to the site and checked the size chart and product thinking maybe I had bought a child's size but it was an adult 3XL.

I contacted their customer service numerous times by email and was ignored each time. I then tried to call internationally and was hung up on twice.

I have since found numerous reviews of this company, most of them bad. I wish I had seen them before I wasted 60 bucks!

I will never buy another product from again.

This review is a subjective opinion of a user.
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More Review Details

Delivery Service
Value for money
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

  • What I liked
      No items
  • What I disliked
    • Nothing like the photos
    • Horrible company
    • Lies
    • Processing time for order

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Parka Coat
Review category
Footwear and Clothing
review #724078

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Nov 11, 2015 #1062331

I just ordered pajamas from them and it's been a week and it still hasn't come. And after reading all of these terrible reviews I'm kinda nervous to see what actually comes in the mail. And I find it absolutely insane they don't do a full refund.

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