Modlily - Size chart way off
I ordered two bathing suits and one top according to size chart. The two bathing suits are too small and the top does not even fit over my shoulders.
I even ordered one size up. The large top looks like it might fit a small person. The quality looks cheap like something that came from a general dollar store. It is so hard, impossible to talk to someone.
You get an answering machine and never get a call back.
The email from them basically said exchange because shipping the product back to China is expensive. I should have known better to order from a source I was not familiar with.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $80.
Preferred solution: Full refund.
Modlily Cons: For shippingon returns that was not my fault due to sizing chart, Sizing and delivery of product, Return and or exchange process, Huge lack of customer service.
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