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I placed an order in early November and have been trying to track it down ever since. After some back and forth emails with "customer service", I was told that one of the items was "custom-made" so the whole order had to wait to ship till that one was ready.

REALLY?! Now I received an email telling me that one of the three items is out of stock, so they have credited my ModLily account for use with a future purchase. FUTURE PURCHASE? Fat chance!

I haven't even received this one, and when/if I ever do, based on what I've read here, I have a feeling it's going to be ***! I emailed customer service that I want a refund - NOT a credit, but I'm guessing I'll need to do this through PayPal.

Ugh! NEVER AGAIN.

Product or Service Mentioned: Modlily Shipping Service.

Reason of review: Problems with payment.

Monetary Loss: $27.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Dec 03, 2016.
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