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2 comments

A blouse I ordered has no label to describe the size, material, wash instructions.It looks like it was home made.The fabric definitely is not cotton blend like described.

It is rough and scratchy inside, especially where the layers are sewn together; and it has no softness to allow stretch. In the picture on the website, the blouse appeared to have a nice shape to it. Mine appears to have the sides too straight, not flared out as much as shown. It was also difficult to take off since there is no zipper or button opening and it lacks elasticity.

Really disappointed in this first experience since it looked so pretty and soft in the picture. When I tried to submit a ticket for refund I was going in circles with it logging me out, and asking to add a photo.

It requires you to submit a photo but doesn’t allow the file to be bigger than 500x500px.So, I never was even able to submit a ticket.What a scam!

Review about: Modlily Blouse.

Reason of review: Not as described.

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Anonymous
#1408573

Ok, it turns out that the multiple times I tried to submit for a return ticket actually went through.The web design I is just terrible and unfriendly.

They got back to me through the “ticket” I created- works as a 2-way conversation through their website (not chat, have to wait for reply back).

I got a notification by email each time they responded on my ticket.They gave me an option to get a 50% refund and keep the blouse, so that’s what I did since it costs too much to ship it back.

Anonymous
#1401337

I have the exact same complaint. How is this company allowed to continue to operate? Never Again will I shop with Modlily.

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