Jacksonville, Florida
Not resolved
1 comment

I purchased 3 items from this company. It took 2 months to get to me and that was after I filed a complaint with Paypal.

The items are cheap quality and it not true to size, The clothing runs very small. I had to pay $30 to return the items and now they are claiming that they did not receive the item back. I have emailed them going on 3 months and still no resolution with this company. So I lost $150.00 with this company.

I do not have the items and no money returned.

DO NOT buy from this company.. especially if you are a women with a full figure.

Product or Service Mentioned: Modlily Clothing.

Reason of review: Not as described/ advertised.

Monetary Loss: $150.

Preferred solution: Full refund.

Modlily Cons: Poor quality, Poor customer service.

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First of all, sorry for any inconvenience that it may bring. We always send orders in the time frame we promised, 1-4 working days, but if you purchased pre-sale item, it takes a much longer time.

The delivery period depends on the shipping method you choose.

If you choose flat rate shipping, it’s quite slow and generally 2-3 weeks of delivery. Standard shipping takes 1-2 weeks, and expedited shipping is as fast as 3 days delivery.

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