I placed an order with them over a month ago, and when the order did not ship after three weeks, I requested a refund. They told me that there would be a restocking fee of $3 per piece.
I in turn told them that obviously the pieces haven't been taken out of stock, otherwise would have been shipped. Still have not received my refund. They only respond to emails no more than once a week, so it may take months for me to get a refund .... if it get it one at all.
I highly recommend not doing business with these people. Just about anything they have, you can find in ebay stores, you just have to find it.
Reason of review: Poor customer service.
Monetary Loss: $47.
Preferred solution: Full refund.
Modlily Pros: Bathing suit on the website.
Modlily Cons: Shotty customer service, No contact info other than email, Lies regarding coupons, Charging 3 dollars per piece for restocking.
Location: Fayetteville, Georgia