I ordered a swimming suit on May 23rd and it still hasn't arrived. I have also submitted two requests for customer service and have not received a response to either request.
Their claims to respond to requests within 1 day are completely false. My first request for customer service was six weeks ago. I have used vendors in China for other products (and received two shipments from China since ordering from Modlily) but I will not use this site again and am pursuing complaints on the better business bureau and any other viable avenue I can find. If only I could speak to the quality of the product, unfortunately, my order remains unfulfilled even though they have claimed payment.
Product or Service Mentioned: Delivery Service.
Reason of review: Order processing issue.