I had the same problem with coat too small, dispite accurately measured. No refund, 2x cost of coat to mail back.
Paypal gave me the refund. (Good company). I made my purchase from Modlily. They are the same company as Tidebuy and many others that clog the web with their adds.
You only have to look at the clothes. They are the same with every company. Beware. I am pretty sure they only have one size pattern for each article.
SMALL. And they just sew different size label in as the orders come in.
Product or Service Mentioned: Modlily Coat.
Reason of review: Poor customer service.
Modlily Cons: Complete lack of customer service.