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1.8
Details
My intension was to return items that were much to large even though I used Modlily's sizing chart and exchange for proper sizes. I have been unable to reach Modlily. I requested they contact me @ my email address with the procedure required. To date I have not heard...
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1 comment
Anonymous
#1642568

I too had to return items and am out $50.

Review
#1322080 Review #1322080 is a subjective opinion of poster.
Product
Modlily Swimsuit
Cons
  • Sizing chart was incorrect- items much to large
  • Zero customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$101
Preferred solution
Full refund
Tags
  • Modlily Bad Return Policy
2.1
Details
Produce description - Modlily review
I ordered a swimsuit and specifically searched underwire. Found a suit I liked. Took almost 3 weeks to get it and when I finally got it I was surprisingly pleased that the suit looked exactly like the picture then I realized that there was no underwire and I thought...
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Review
#1307757 Review #1307757 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised
Loss
$12
Preferred solution
They need to make sure ALL produce descriptions are correct

Messed up bathing suit after washing. | Modlily review

2.3
Details
I bought a tankini swimsuit. After washing it the padding in the bra bunched up and the bottom part of the suit has big gathers in it like it was stitched wrong. I need to contact them but i am not sure where to go. I am most unhappy
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Review
#1306981 Review #1306981 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Bad quality

Horrible | Modlily review

1.7
Details
Horrible quality, misleading pictures, horrible fit, never got a full return after months of back and forth difficult communications through their website then they would offer me an amount to keep the product and not return it i finally said ok but never got the amount we agreed on. I donated the items to GW
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Review
#1292197 Review #1292197 is a subjective opinion of poster.
Product
Modlily Clothing
Reason of review
Return, Exchange or Cancellation Policy

Hassle | Modlily review

1.5
Details
Hassle - Modlily review
I’m am trying to return a dress that is way too small. Size chart is way off! I cannot contact them by phone (no # available) to get information as to how and where to return it. Also, very poor quality and 3 weeks to get it.
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Review
#1277047 Review #1277047 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Return, Exchange or Cancellation Policy

I am pissed off | Modlily review

1.5
Details
I never received my dress it should have been here on May 15th they took the money and never shipped it and I have tried numerous times to get ahold of them left messages and they keep giving me a different number and a different run around and no return call I would never recommend it is modlily to anybody ever
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Review
#1259587 Review #1259587 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Same problem | Modlily review

2.3
Details
I got the 3 blouses in 3 day not 1 month later from China. The 2 white blouses are actually off white, one didnt ask for sleeve length and of course the sleeves sre short. The maroon blouse has a heming flaw on the right side. Not happy with any of them. P o wants $28 to ship them back and said not very trackable once it leaves the US. There goes $[7.62 down the drain.
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Review
#1255424 Review #1255424 is a subjective opinion of poster.
Product
Modlily Blouse
Reason of review
Bad quality
2.1
Details
I have ordered from them several times, and found the last item took a month to get and this particular top was very cheaply made and does not even feel good to wear. I guess i wont press my luck and buy again after what im reading here. Thanks every one for your feed...
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1 comment
Anonymous
#1471452

I can’t figure out how to return...I bought three bathing suit, love one, the other two too big ,so I would like to return the two. Help!It’s a shame that their return policies are not clearer because if I can’t find a resolution , as much as I like their items, I will never order again and will tell all my friends and family.

Review
#1238920 Review #1238920 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Bad quality
2.0
Details
I just recieved my first and MY LAST ORDER from these people! I ordered a very cute Tunic to wear to the Beach. It is so cheaply made, came directly from China, says so on the package, has no label on the Tunic as to name of Designer(s), no care instructions, what...
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Review
#1235362 Review #1235362 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Bad quality

Unhappy customer. Don't get blouses I've paid for. | Modlily review

1.7
Details
I ordered several blouses, paid with paypal. I received 1 three months ago and never got the rest. I cannot find a way to contact them. Very pissed off, 80 yr old senior citizen.
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Review
#1229853 Review #1229853 is a subjective opinion of poster.
Service
Modlily Shipping Service
Pros
  • Never received order or refund
Cons
  • Taking months to deliver an order
Reason of review
Order processing issue