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Modlily - Ticked off

I order 2 tops. from the picture they look like they fit loose but don't. I asked them to send me a return label on thurs. they said they would send one an hour after looking at my reason to send back my tops.
#1430314
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Modlily - HORRIBLE COMPANY

Please do not order from this company. The company is in China and the old saying "slow boat from China" applies here. I ordered something in November around the 16th, 2018 and still don't have it. I was hesitant to order and should have went with my gut. At this point I don't have any faith that it will come. Even if it does come I have a feeling it will be trash!
#1430199
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Modlily - CHEAP product! Takes your money but still no refund!!

Do NOT buy anything from this company. Extremely cheap product. I ordered a blouse that looked beautiful in the photo. When it arrived (took forever) the colors were nothing like the photo and the fabric was like stiff paper. Horrible! I returned it per their instructions (paid for shipping myself, of course!) and am STILL waiting for a refund. Have lost hope that I will ever see it. HORRIBLE customer service; no 800 number...never can talk to anyone in person. They do all their correspondence by email or Facebook! Stinks!
#1430098
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Modlily - No return contact from customer service after 4 requests

I have requested help with a return 4 different times and no one has gotten back to me. It is very hard to navigate a return on their website.
#1427255
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Modlily - I’M GOING TO FILE A CLAIM

I ordered from Modlily on Nov. 29th. I still haven’t received my merchandise and it’s Dec. 16th!!!! I emailed the company & didn’t receive a response.
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#1424802
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Modlily - Horrible!!!

Still waiting for a top one month later. And it's for the Christmas holiday. Never order from Modlily!!!!
#1423664
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Modlily - Awful clothes - all returned

Modlily advertisements pop up on my pages, sometimes twenty on a single news page! They pop up on Facebook, Google news and virtually every web site I visit. I did see some tops I liked and finally ordered three. There was no confirmation sent to my email. The clothes took almost three weeks to arrive in a plastic bag from California without any written invoice or return form. They were ugly. Fabric, colors not matching and a sweater labeled as a T-shirt. To return them, I had to send a tracking number indicating I had sent them to an unit/apartment in New Jersey. I did receive the payment return for the clothes to my Paypal account. I am relieved that I did not use a credit card.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I liked
  • Advertising photos
I didn't like
  • Anything about th
  • Garment was not as advertsed
  • Huge lack of customer service
#1422809
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The worst experience I have ever had with an on line order. The product, 2 blouses, were made of very cheap material, and a terrible fit, not to the size requested. To get a refund, impossible to do. No phone number to talk to customer service. Ticket number mumbo...
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1.0
#1417319
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These overseas companies are all the same. I had the same experience with Rotita International. They send inferior merchandise and then offer you a partial refund and want you to accept the junk so they are still making money. If you ever get customer service to issue...
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Anonymous
Anonymous

Bought a shirt paid 1080 for 3 to 5 day shipping then after I paid it said had a 6 to 10 day processing and then I would get my 3-day shipping like what the heck is that get t...

#1407343
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I purchased items, they arrived and were not as described. I returned, with PROOF of delivery and NEVER received my refund. I received a return number, and sent it priority mail. Priority Mail automatically comes with a tracking number. I followed the tracking number...
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ThirdCavalierKingCharlesSpaniel
ThirdCavalierKingCharlesSpaniel

Fast forward to December of 2018. Still no refund. FRAUD.

1.0
I didn't like
  • This website is a scam
  • Have no way of contacting anyone for refund
  • Fact they are rip off merchants and clearly get away with it
#1400880
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