Modlily Reviews and Complaints
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8
ISSUES RESOLVED
3.1K
TOTAL REVIEWS
$91.7K
CLAIMED LOSSES
$124
AVG LOSS
520K
PAGE VIEWS
What's your story with this company?
Ask a Question About Modlily
Cons
- Customer service
- Product quality
- Have no way of contacting anyone for refund
Pros
- That its cheap
- Look of clothes on ad
- Price
Do not order from this business | Modlily review
I bought for $322.29 I am not satisfied with the quality and the sizing. I would like to return for full refund but cannot pass their login, no response whatsoever. Not sure what my recourse is.
Review
Pros
- Looked fine online
Cons
- Sizing
- Cannot have a refund for some reason
- Quality
Reason of review
Return, Exchange or Cancellation Policy
Loss
$322
Preferred solution
Full refund
Tags
Absolutely NOT | Modlily review
Never received my cloths. Had to turn them over to cc company. No way to talk or email them.
Review
I am not sure I would redommd to others | Modlily review
I ordered a jean jacket and a sweater and they sent me the wrong thing twice. It is a hassell to send back to China.
Review
Reason of review
Problem with delivery
Loss
$37
Preferred solution
Full refund
Not good yet | Modlily review
I have not received my order placed a month ado Mrs Deborah Carter 7 Champion Crescent Floreat Western Australia 6014 Please remedy immediately
Review
Service
Modlily Shipping Service
Reason of review
Problem with delivery
Would not recommend | Modlily review
I ordered three shirts. Only one came. There was no shipping information and no phone number to contact them
Review
Service
Modlily Shipping Service
Pros
- Cute clothes
Cons
- Do not always get your order
Reason of review
Order processing issue
Loss
$60
Preferred solution
Deliver product or service ordered
Make sure any company is reputable that you deal with | Modlily review from Conover, North Carolina
I made an order on October 24th. I received notification that payment had been received by Modlily. I have not received my purchase yet, and notifications stopped. The last notification almost a week ago, was that it was ready for pick-up in China. Today is now November 12th. So it has been 19 days now. They said the most it would take was 9 days. I had 2 trips to take, and was hoping to take it on both, but thought, at worst, I could take it on second. Been back from second for almost a week. I am still holding out hope that this company is a reputable company and will still send my purchase to me. I am hoping I receive it very soon.
1 comment
Review
Service
Modlily Shipping Service
Reason of review
Order processing issue
No absolutely not | Modlily review
I ordered a top during August, i had lots of problems with them, finally after all this months complaining with emails and more emails finally today I received a top that it’s not what i ordered, i give up with Modilly no more purchasing from them and it’s a pity
Review
Service
Modlily Shipping Service
Pros
- Will never order from modlily again
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Contact & delivery of merchandise | Modlily review
I wish I had read the reviews on Modlily before ordering anything from them. I ordered on 10/28/2019 and they charged my order immediately. Too bad they do not have service that quick. I've been trying to reach them through every method they suggested to no avail Probably will end up putting it in dispute with my charge credit co. I will never do "monkey" business with them again.
Review
Service
Modlily Shipping Service
Cons
- That i still dont have my order
Reason of review
Problem with delivery
Loss
$62
Preferred solution
Full refund
Order | Modlily review
Ordered 2 dresses on the 19th of October but haven't received them .or any information why .
Review
Change in debit card number | Modlily review
I am waiting for a refund, i returned the mdse, my debit card number is **** **** **** 9291, exp. 05/22, security code ***. The mdse was returned to your company on or about 10/21/2019 This is ridiculous that your company doesn't have a customer service phone number I will never order from this company again
1 comment
Review
Service
Modlily Customer Care
Cons
- Difficult to contact by telephone
- Unable to contact for a return
Reason of review
Return, Exchange or Cancellation Policy
Loss
$75
Preferred solution
Full refund
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Why would you post 5 star review? You do not have your items , yet and may be never will.... Please correct your review and post the one with a review after you receive your purchase....