Modlily Reviews and Complaints
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Modlily - Ticked off
I order 2 tops. from the picture they look like they fit loose but don't. I asked them to send me a return label on thurs. they said they would send one an hour after looking at my reason to send back my tops.
Product
Modlily - HORRIBLE COMPANY
Please do not order from this company. The company is in China and the old saying "slow boat from China" applies here. I ordered something in November around the 16th, 2018 and still don't have it. I was hesitant to order and should have went with my gut. At this point I don't have any faith that it will come. Even if it does come I have a feeling it will be trash!
Modlily - CHEAP product! Takes your money but still no refund!!
Do NOT buy anything from this company. Extremely cheap product. I ordered a blouse that looked beautiful in the photo. When it arrived (took forever) the colors were nothing like the photo and the fabric was like stiff paper. Horrible! I returned it per their instructions (paid for shipping myself, of course!) and am STILL waiting for a refund. Have lost hope that I will ever see it. HORRIBLE customer service; no 800 number...never can talk to anyone in person. They do all their correspondence by email or Facebook! Stinks!
Product
Modlily - No return contact from customer service after 4 requests
I have requested help with a return 4 different times and no one has gotten back to me. It is very hard to navigate a return on their website.
Modlily - I’M GOING TO FILE A CLAIM
I ordered from Modlily on Nov. 29th. I still haven’t received my merchandise and it’s Dec. 16th!!!! I emailed the company & didn’t receive a response.
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Modlily - Horrible!!!
Still waiting for a top one month later. And it's for the Christmas holiday. Never order from Modlily!!!!
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Modlily - Awful clothes - all returned
Modlily advertisements pop up on my pages, sometimes twenty on a single news page! They pop up on Facebook, Google news and virtually every web site I visit. I did see some tops I liked and finally ordered three. There was no confirmation sent to my email. The clothes took almost three weeks to arrive in a plastic bag from California without any written invoice or return form. They were ugly. Fabric, colors not matching and a sweater labeled as a T-shirt. To return them, I had to send a tracking number indicating I had sent them to an unit/apartment in New Jersey. I did receive the payment return for the clothes to my Paypal account. I am relieved that I did not use a credit card.
Product
I liked
- Advertising photos
I didn't like
- Anything about th
- Garment was not as advertsed
- Huge lack of customer service
The worst experience I have ever had with an on line order. The product, 2 blouses, were made of very cheap material, and a terrible fit, not to the size requested. To get a refund, impossible to do. No phone number to talk to customer service. Ticket number mumbo...
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These overseas companies are all the same. I had the same experience with Rotita International. They send inferior merchandise and then offer you a partial refund and want you to accept the junk so they are still making money. If you ever get customer service to issue...
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Product
I purchased items, they arrived and were not as described. I returned, with PROOF of delivery and NEVER received my refund. I received a return number, and sent it priority mail. Priority Mail automatically comes with a tracking number. I followed the tracking number...
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ThirdCavalierKingCharlesSpaniel
Fast forward to December of 2018. Still no refund. FRAUD.
Product
I didn't like
- This website is a scam
- Have no way of contacting anyone for refund
- Fact they are rip off merchants and clearly get away with it
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Bought a shirt paid 1080 for 3 to 5 day shipping then after I paid it said had a 6 to 10 day processing and then I would get my 3-day shipping like what the heck is that get t...