I purchased an order on February 5th through Paypal on Modlily.I thought it would be nice when i came back from surgery to have a new top.Its feb 25th and when ive contacted the company they dont contat back.My visa has been charged and i have an email confirmation but...Read more
I placed an order with ModLily weeks ago with still no delivery. I decided to contact their customer service, which I found to be nonexistent. Their contact page gives a phone number with an incorrect number of digits, and the links to live chat or email go nowhere....Read more
- Advertised products and prices
- Clothing looks fabulous in the photos
- Diverse and trendy designs of clothing
I didn't like
- Terrible customer service
Here's the situation I have with Modlily: Ordered a swimsuit after seeing an ad on Facebook or Yahoo, don't recall which for certain. The order was placed on April 19, 2016 and paid for immediately. Today (12:36 am) it is May 3rd and still, I have had no Swimsuit...Read more
Resolved: Modlily Customer Care Review from Alpharetta, Georgia
Scam! Items take forever to receive and once you get them, they aren't as described. The sizing chart isn't correct, the quality is horrible and customer service will NOT contact you back to return items. I disputed the charges and then heard from Modlily telling me not to bother to send back. They offered me a partial credit of $9.00 on my $60 order! What a scam! Thankfully, PayPal decided in my favor and I will be getting my money back. Buyer Beware!
Ordered a bathing suit. THEY SENT THE WRONG ONE! Not even remotely similar to the one I ordered. Contacted them about it and I've been going back and forth with them. "send us a pic of the one you ordered". I did that, then I get "send us a pic of the wrong one that...Read more
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