order money service customer refund items customer service number return dress

No absolutely not | Modlily review

1.0
Details
No absolutely not - Modlily review
I ordered a top during August, i had lots of problems with them, finally after all this months complaining with emails and more emails finally today I received a top that it’s not what i ordered, i give up with Modilly no more purchasing from them and it’s a pity
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Review
#1705931 Review #1705931 is a subjective opinion of poster.
Service
Modlily Shipping Service
Pros
  • Will never order from modlily again
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Never received my packaged | Modlily review

Never received my packaged - Modlily review
Never received my packaged - Modlily review
Never received my packaged - Modlily review
Never received my packaged - Modlily review
Never received my packaged - Modlily review
Never received my packaged - Modlily review
Never received my packaged - Modlily review
I never received my package after 17 days. Was promised by today What do I do next?
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Review
#1683033 Review #1683033 is a subjective opinion of poster.
Service
Modlily Shipping Service
Cons
  • Never received product
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered

Horrible Customer Service!!! | Modlily review from Oceanside, California

2.2
Details
Horrible Customer Service!!! - Modlily review
Tried to return a blouse that was too small. I generated 2 return tickets and hace never heard anything more on how to return the blouse This company is not customer friendly. I will NEVER order from them again. And I’m out of $35....
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Review
#1628717 Review #1628717 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Return, Exchange or Cancellation Policy

Misleading/False advertising | Modlily review from Fallon, Nevada

1.0
Details
Misleading/False advertising - Modlily review
Ordered this swimsuit for my daughter in June...just got it today! The swimsuit we opened....WASN'T the one in the picture (a close replica!) The colors are definitely photoshopped, because the one we received is light pink. I'm afraid to wash it because I'm sure it will fall apart!! VERY cheaply made!! We measured her to make sure the size was right, the top doesn't even fit correctly!! I'm not even going to waste my time trying to send it back because of the hassle it took to get it and I'm sure I'd never see my refund. The only place this suit will be worn is in the trash!! BIGGEST waste of money!!
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Review
#1588944 Review #1588944 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Not as described/ advertised

Desperate for reply | Modlily review from Durban, Kwazulu-Natal

1.0
Details
Desperate for reply - Modlily review
I ordered a dress 2 days ago. I ask for urgency that i can have it by 4th august 19. For my mom 80th bday. Where do i send order details.
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Review
#1574480 Review #1574480 is a subjective opinion of poster.
Service
Modlily Shipping Service
Reason of review
Order processing issue

Worst ever | Modlily review

1.0
Details
Worst ever - Modlily review
Worst ever - Modlily review
Worst ever - Modlily review
Worst ever - Modlily review
Been trying to get refund for over month, i sent picture items returned, used their tracking number, worked with Chen... then they ask for coping os return post receipt.. then purchase receipt.. then they say what did u return and start all over ...like my money 150.00 i a game... i work really hard for my money... they have had the return product for weeks and they are playing games....
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Review
#1572765 Review #1572765 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$150
Preferred solution
Full refund

Need to return a blouse | Modlily review

3.0
Details
Need to return a blouse - Modlily review
Hello, I’ve been trying to contact with regards to returning a blouse I bought. It is too small and would like to return and get my refund. I’ve tried to submit a ticket and not sure you received it. Attached is my order info... Would appreciate it very much if you can help memresolve with issue. Thank you..
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Review
#1561006 Review #1561006 is a subjective opinion of poster.
Product
Modlily Blouse
Cons
  • Poor customer service no response
Reason of review
Return, Exchange or Cancellation Policy
Loss
$31
Preferred solution
Full refund

BAD COMPANY | Modlily review

1.2
Details
BAD COMPANY - Modlily review
Ordered 2 shirts in the largest size they have but they were too small, not using USA sizes. They took a long time to arrive. I started the online return and there are a lot of hoops to jump through including taking pictures of you wearing the clothes. I did all of that but when i went to complete it i keep getting the message "object, object" and i can't complete the return. The number for customer service is in a foreign country. They have never responded. I think that it may have to do with i wanted my full refund returned to my pay account, i did not want store credits. The material they used is weird.
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Review
#1558200 Review #1558200 is a subjective opinion of poster.
Product
Modlily Shirt
Cons
  • Not receiving my product or a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund
Tags
  • Falsely Advertised Clothing

Whit top with blue flowers | Modlily review

5.0
Details
Whit top with blue flowers - Modlily review
I did not receive the item I ordered about 3 weeks ago! Could you please let me know when it was shipped? I should have it by now! Sincerely, Marianne Benson (lovesbanner@gmail.com)
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Review
#1548017 Review #1548017 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Order processing issue

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily Products and Services Reviews

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Latest Question

Modlily Questions
1.6
Details
Lowsy Customer Service and Return Policies - Modlily review
This company sent what I ordered timely. One suit was perfect but the other needed to be returned. I went to their website expecting an Amazon type return but that was not even close. I had to send an email, then wait for an email saying my return ticket was accepted....
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1 comment
Anonymous
#1737417

Same problem ..no invoice in package ..very difficult to return items I live in Bergen county so I will deliver myself !!

Review
#1323698 Review #1323698 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • One suit that i bought
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • Exchange And Resolution
  • Modlily Scam
  • Modlily China