Modlily Reviews and Complaints
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7
ISSUES RESOLVED
3.1K
TOTAL REVIEWS
$91.7K
CLAIMED LOSSES
$124
AVG LOSS
520K
PAGE VIEWS
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Ask a Question About Modlily
Cons
- Customer service
- Product quality
- Have no way of contacting anyone for refund
Pros
- That its cheap
- Look of clothes on ad
- Price
Wasted $95 on unwearable garbage! As another reviewer said, you may as well have sent me a bag of rags. For refunds, they require photos and measurements, and you have to ship product back at your expense to China ($50 in my case) and they still will only refund 60% of...
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Featured
Review
Product
Modlily Coat
Cons
- Order canceling
- Never again
- Terrible customer service
Reason of review
Not as described/ advertised
Loss
$98
Preferred solution
Full refund
Tags
I ordered a dress that I thought was beautiful on the modlily.com. I received a dress from modlily.com and it was hideous. It was made of poor quality and looked nothing like the dress on the website as shown in the attached photo. This website is very misleading....
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31 comments
Very informative. Thank you
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Featured
Review
Reason of review
Bad quality
Loss
$39
Preferred solution
Full refund
I have bought previously from here and was great | Modlily review
I purchased a swimming costume in november but i never got it. Can u look into it for me please. I bought it on paypal 47 dollars or there abouts Denise Young denise_y@tpg.com.au address 2 vimiera close norah head nsw 2263
Review
Pros
- Very little
Cons
- Did not fit
Reason of review
Problem with delivery
Loss
$47
Preferred solution
Deliver product or service ordered
First time with this problem will let you know. | Modlily review
I ordered 1 top but paid twice. Once by master card which is right and then a mistake and by pay pal. How do I get my refund from modily? ID#m2001191429325305
Review
Cons
- Hoping for results
Reason of review
Problems with payment
Loss
$18
Preferred solution
Let the company propose a solution
Tags
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGet used to getting a lot of crap once you have placed an order | Modlily review
More and more emails, more and more adds on my computer. This makes me want to never deal with Modlilly ever again.
Review
Cons
- Too much adds on e-mail and google
Reason of review
too much contact
Preferred solution
Let the company propose a solution
Dont do business with this company. | Modlily review from Wildwood, New Jersey
Could never reach anyone to return the 3bathing suits. First & last time- I will buy anything from them
Review
Product
Modlily Swimsuit
Do NOT do business with this company. 4 tops ordered and were all too tight | Modlily review from Lafayette, Louisiana
Packed them up (after trying on each top) and returned them. They said they could not credit me because I had WORN them. Oh I responded online. I wAs highly pissed and threatened with legal action and demanded they credit me. They did but will NEVER order from them again. Beware of this company,
Review
Customer service is difficult to reach. Product can be a 2nd quality, not a first. | Modlily review
I am still awaiting contact from Modlily my return. They said they would contact me in 24 hrs. but it has been several days and no one has contacted me. I need to change my email address as well. It is now karenhandler1216@gmail.com. (old was karenhandler@tds.net.) Karen Handler
Review
Product
Modlily Blouse
Cons
- Response to my return request
- Difficulty in contact ref a refund
Reason of review
Poor customer service
Loss
$3100
Preferred solution
Full refund
Tags
Do not buy from this company | Modlily review
I ordered 2 Christmas blouses. They did not fit. I wanted to return or exchange but they said they were a "flash sale", whatever that is and could not be returned or exchanged. They would credit me 30% but as of today Jan 10 not seen. They say I paid with pay pal , not true. They make you enter a Ticket no. They are a very dishonest company
Review
Cons
- Returns procedure
Reason of review
Return, Exchange or Cancellation Policy
Loss
$27
Preferred solution
Full refund
Tags
Do not buy from this company | Modlily review
I ordered ,3 dresses and they were supposed to be maxi well they 2 are way to short and one is not like the picture that they showed this company is s rip off
Review
Product
Modlily Clothing
Pros
- Are cheap
- Only pros is y
Cons
- Us false avertizment
Reason of review
Not as described/ advertised
Loss
$102
Preferred solution
I want the dresses to be long I am tall
Tags
Stay away | Modlily review
Still have not received an order a month later. No way to contact them. Tried to reach out to them with their little live chat or email and still have not heard back from them. I feel so trapped. Do not use
Review
Service
Modlily Shipping Service
Reason of review
Order processing issue
Loss
$125
Preferred solution
Deliver product or service ordered
I ordered a month ago and still haven’t received it | Modlily review from Lubbock, Texas
I want to cancel my order and get a credit. Order #MM1912140848385458
Review
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So very disappointed. The pajamas were first a very dear friend of mine who cancer.she showed them to me and told me how she wish she could get a pair like that someday so told her would get them for her.so disappointed in your company.