Modlily Reviews
Modlily Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Modlily has a 1.6 star rating from 874 reviews, with 85% unfavorable and 6% positive. Consumers report dissatisfaction; common pros are cute clothes and low prices. 33% say improve customer service and 57% will not reorder. Most requests ask for refunds.
Key Takeaways for Future Customers
- Read Modlily reviews before ordering and expect possible difficulty reaching support.
- Keep records for returns and payment if you seek refunds or dispute charges.
- Order one item first to test sizing and quality.
Negative Feedback / Risk Areas
- Poor customer service and no reliable phone contact.
- Frequent refund and return label problems; delayed or no refunds.
- Orders lost or delivered to wrong ZIP codes and billing disputes.
Positive Feedback
Customers like the look of items, cute styles, and affordable price points when orders arrive as expected.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Modlily has a 1.6 star rating from 874 reviews, with 85% unfavorable and 6% positive. Consumers report dissatisfaction; common pros are cute clothes and low prices. 33% say improve customer service and 57% will not reorder. Most requests ask for refunds.
Key Takeaways for Future Customers
- Read Modlily reviews before ordering and expect possible difficulty reaching support.
- Keep records for returns and payment if you seek refunds or dispute charges.
- Order one item first to test sizing and quality.
Negative Feedback / Risk Areas
- Poor customer service and no reliable phone contact.
- Frequent refund and return label problems; delayed or no refunds.
- Orders lost or delivered to wrong ZIP codes and billing disputes.
Positive Feedback
Customers like the look of items, cute styles, and affordable price points when orders arrive as expected.
Media from reviews
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for $34.87 for 3...](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_09ef-medium.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 3](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_15ef-medium.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 4](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_0dc2-medium.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 5](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_44d3-medium.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 6](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_566c-medium.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 7](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_3f26-medium.png)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Harwich, Massachusetts
Wrong size
Two dresses I bought are the wrong size, and I wish to have them replaced with the right size. Exasperation.
- Nice clothes
- Hard to return item for refund
Preferred solution: Full refund
User's recommendation: Hard to return items and also expensive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Foxborough, Massachusetts
Modlily - 6 months later still cannot get a refund
- - One bathing suit never arrived; no refund.
- - Two suits returned; refunds not issued.
- - Broken necklace; kept item; refunds unresolved.
modlily
summary: ordered 4 bathing suits 1/26/26 from modlily with a delivery time 2/9/26-2/19/26. paid via paypal which is linked to my discover card.
1 bathing suit never arrived and was just on a constant back order and then finally cancelled. - never got my money back.
2 bathing suits I returned - returns were accepted as perfect condition - still cannot get a refund.
1 necklace that arrived broken.
1 bathing suit I kept.
I requested a refund for the items never received, the items returned and the broken necklace. after weeks of asking for my refund and receiving 'we will get it to you, we will escalate this issue and get your refund to you ASAP. please wait 24-48 hours to process to your bank' over and over and over to my request with no refund . . .
I tried to get my refund unsuccessfully for 2 months, for the two items returned as well as the item never received. finally, in desperation, I filed a dispute with my discover card. I provided proof both that they offered cash refunds during the sale process and statements that my funds would be refunded in writing. I also provided the evidence that the items were returned to the seller's satisfaction and that the other item was cancelled because it was never received.
discover awarded the dispute in modlily's favor because modlily said they refunded the money to my paypal account.
modlily is not saying they sent funds on 5/29/29 to paypal - paypal is showing no receipt.
paypal is saying follow up with discover because I originally filed the claim with them.
discover is saying there is nothing they can do, because I didn't actually pay with discover I paid with paypal and modlily is saying they refunded the money to my paypal account. . . and discover does not have access to my paypal account to verify if that is true or not.
modlily is saying call paypal to verify funds because modlily sent the funds to paypal.
paypal is saying they don't have the funds and to call modlily.
as of 7/6/26 I still do not have any of my money refunded for items I ordered in January.
upon further research, I am finding in 2026 a lot of people have experienced similar issues with modlily, unable to get refunds on purchases, deceptive practices, and the customer has no resources or ability to obtain refunds on purchases.
- Cant get a refund for returns or products not received broken
Preferred solution: Full refund
User's recommendation: BUYER BEWARE
Quincy, Massachusetts
- less than zero.
Oredered 4 items, they sent 3 w 2nd pkg to come. I want the $ back if it is not delivered on Monday.
Every penny. I have 2 different tracking #s.
T360610TS0Q.
Swx667030****0463****.
User's recommendation: Triple check, screenshots, tracking #s!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phillipsburg, New Jersey
I only received two of my items I paid for. I’m still missing two items.
- - Four swimsuits ordered, only two delivered.
- - Two items missing; charged $129.94.
- - Received the first and third photos; missing items remain.
I ordered four swimsuits order number is MM [PHONE_NUMBER]. It was by three get one free well they sent me two swimsuits and Im still missing two swimsuits and I paid $129.94 for this order I am wanting to know where my other two swimsuits are the two were delivered on 55 2026. I still havent received my other ones I am pissed.
I received the first picture and the third picture
- Only sent two of my 4 orders
- I am missing two orders
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered a swimsuit 6weeks ago.and...
I ordered a swimsuit 6 weeks ago and still have not heard after multiple attempts as to when this will be ordered. Not happy at all.
- Did not receive order
- Customer service severly lacking
- Now trying to get money back
Preferred solution: Deliver product or service ordered
User's recommendation: Be aware, customer service not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hertford, Hertfordshire
Resolved: I purchased a dress online 7th July and...
I purchased a dress online on 7th July, and payment of £35.79 has been taken. On 13th July, I purchased a swimsuit and dress for £64.75; they also have not yet arrived.
Please refund my money if you are unable to fulfill this contract.
Carol Crowhurst
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Took weeks to get here and it was the wrong color now they are saying it correct. Maybe they are color blind. I ordered a pink and purple suite and I got a red and blue one.
in the [GEOGRAPHIC_DATA] Not worth it, cute pics but not what you get save your $. Trying to return it or exchange it but they are saying I got the correct suite.
User's recommendation: Not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered a blouse on March 17th & I do...
I have not found out anything about my order placed on March 17th, I’m tired of dealing with this matter.
I have not found out anything about my order made in March 17th
Still waiting for answer
Still waiting for an answer
I ordered a blouse on March 17th, and I do not have an order number. I would like to know when I will get my blouse.
- I like their clothes
- Takes to long to get
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Paris, Paris Department
Resolved: Personne ne repond c’est penible
Je veux renvoyer un article mais je n'ai plus l'emballage d'origine. Merci de m'indiquer comment faire et de me donner une adresse.
Preferred solution: Renvoyer un article
Pahoa, Hawaii
On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for $34.87 for 3 bathing suits. Where are they? [EMAIL_ADDRESS]. [PHONE_NUMBER]. [STREET_ADDRESS]
- - Charged $34.87 for 3 bathing suits on sale.
- - Never received order; items were peach top with skort, navy suit, and light purple top with print bottom.
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for $34.87 for 3...](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_3f26-gallery.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 2](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_566c-gallery.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 3](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_44d3-gallery.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 4](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_0dc2-gallery.png)
![On April 20, 2026, Modlily of [GEOGRAPHIC_DATA] charged my credit card for... - Image 5](https://cdn0.opinion-corp.com/review-media/pictures/2026/05/23/modlily_on-april-20-2026-modlily-of-geographic-data-charged-my-credit-card-for-34-87-for-3-bathing-suits-where-are-they-email-address-phone-number-street-address-202605237225305_15ef-gallery.png)
On April 20, 2026, I ordered from Modlily, my favorite bathing suit online company. My credit card was charged $34.87 for 3 bathing suits that were advertised as a HUGE SALE on Facebook.
I never got the suits. 1 was a peach top with a skort bottom.
The 2nd was a navy blue suit and 3rd a light purple top with matching print bottom. WHERE ARE MY SUITS?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
I orderedb3 swimsuits and 2 pair of shorts for May 16, on April 14th. I have not received the product they already took the money out of my account the tracking is not updating, so many questions!!
I have emailed customer service finally got an email back saying that it will be here between the 28th and 30th of this month. Remind you I ordered it April 12th for vacation that I'll be going on on May 16th.
But as long as I get it I will be fine well, ish with it. But I definitely don't see myself ordering from them again.
I ordered the product on April 14th. Tracking is offline; nothing is right about this company.
Flat-out scam!
And don't bother trying to get a hold of anybody; you will not be able to do that, at least on the phone. I wonder why that is.
- Nithing
- Tracking never updated
- Never received anything
User's recommendation: Don't order from this company! Looks like I am out $160. I CAN NOT GET A HOLD OF ANYONE!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portage, Michigan
Received the dress that I ordered. Was...
- - Dress arrived too small; material isn't liked.
- - No return label, phone number, or return address.
- - Capital One handles it; it's troublesome.
Received the dress that I ordered. It was too small, and I don't like the material.
Trying to return it. There is no phone number to call, and no address to return it. I can't get the return label. I'm having Capital One deal with it.
It's too much trouble. I gave you my credit card, my email, my phone number, and my address.
And you can't help me. What's wrong with you people?
- Not good service
Preferred solution: Full refund
User's recommendation: Don't use Modlily. It's terrible!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am extremely upset. I returned my...
I am extremely upset. I returned my items.
I followed all procedures. I have a receipt where it was returned, and you are still charging me. What is going on? I can't even see the order number anymore.
I am not paying for something I have returned. I have no way to contact you.
- I think its a scam
Preferred solution: Full refund
User's recommendation: Do not buy from here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Narangba, Queensland
Hi I order to dresses in the 5/8/2026...
Still waiting to hear back i have told them I have blocked my account until I hear from customer service
Hi, I ordered two dresses on 5/8/2026. I made a mistake and ordered two of the same thing.
I spoke to customer service yesterday; she said she was going to reimburse me and take one order off, but that hasn't been done.
So I have blocked my card until I hear back from you. I made the mistake.
- Anything about how this so called
- All i wanted was my money back
User's recommendation: Be careful when you order
Kokomo, Indiana
Shipment damaged!!!
Last 2 packages have had what looks like box cuts in packaging products inside damaged.
Poor quality.
User's recommendation: DO NOT BUY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lafayette, Indiana
Non delivery
I have emailed my complaint more than once. No response!
Order placed on 6/2826. Was charged immediately and was sent a confirmation. After doing some checking on my own. It was delivered to the wrong ZIP CODE!!!
I want my money back! NOW!
Preferred solution: Full refund
User's recommendation: I will not be ordering in the future. This was my first experience. And I am totally disappointed!!!
About
Mart Of China
Modlily is a global online wholesaler that specializes in distributing clothing and apparel. The company is based in Canada and operates worldwide. Modily is one of the biggest online companies in the nation. It offers a wide range of various products such as dresses, tops, outwears, bottoms, shoes and shirts. Aside from selling clothing Modily offers a large number of accessories like necklaces, earrings, bracelets, rings and bangles. The store provides many special offers and bonuses such as free worldwide shipping, discounts for new sign-ups, VIP membership cards and others.
Modlily is ranked 1526 out of 10693 in Footwear and Clothing category
USA
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I agree, ordered a swimsuit and dress back in April, haven’t received them yet, live representative never answered. I will never order again, out $73.00