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I placed an order on August 4th, 2018. On August 18, 2018, I was charged for the items, which I have NEVER received & unable to contact them! I ordered four tops, one necklace & earrings set & because of my large order, I was suppose to receive a free necklace. There...
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#1383625
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product was not as sizing suggested also received with no packing slip, no indication it came from them at all wanted to return and they said go to P.O and pay shipping and then they will refund me I have no receipt, no packing slip They said when i get the tracking...
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#1383472
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Modlily - Lies about delivery. Terrible site

I read reviews and took a chance. Big mistake
1.0
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#1383273
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I cancelled an order within an hour of ordering and have not been able to get a refund. I have complained for months, but they keep saying the refund is on its way. I have contacted them many, many times and they lie and they lie and they lie. I wish I read reviews...
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PurpleLion293
PurpleLion293

Why doesn't better business shut them down

#1382585
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DO NOT PLACE AN ORDER. I have been trying to get a hold of customer service for 1 week. They sent me 2 items that look nothing like the pics. They were made with the cheapest fabrics and stitched poorly. It looks like something that a 10 year old stitched in Home...
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#1382109
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did not receive one item on order M1809232358115347. NEVER RECEIVED CONFIRMATION ON ORDER #4029357733H KG - 9274890983379024386542 THEY HAVE MY MONEY -1ST ORDER PLACE 9/28/2018 - 2ND ORDER PLACED 10/3/2018. WHY CAN'T A CUSTOMER DIRECTLY CONTACT MODLILY? IT HAS SOURED...
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Anonymous
Anonymous

Where are they located at?

#1379005
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I tried to cancel my order with 24 hours because Paypal charged me too much, and unfortunately I read the reviews too late. The Modlily representatives refused to cancel my order. He kept telling me someone from Canada had hacked my account. I told him to close my...
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#1376672
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Modlily - HOW DO U SHUT THEM DOWN

As woman if we do not take a stand....companies will continue to take advantage of us. If someone reads this that can tell how I am down!!!! TAKE THEM DOWN!!!
1.0
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Advertised vs Delivered
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Discounts and Special Offers
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#1372059
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I ordered 6 things and only 3 of them were "eligible" for the return policy. The one that I am keeping is just OK for the event I needed it for. The ones that are not eligible for return are also not eligible for exchange either! They are not very specific about how...
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#1372033
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Contact Modlily

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
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I would so like to order the Modlily Long Sleeve Round Neck Printed Blue Sweater at $29.03--Small--Blue/white (design looks like 4 feathered arrows pointing at one another)--4 on top and 4 on bottom. I cannot find one place any longer on my computer to order this...
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2.0
I didn't like
  • Unable to contact company via phone
  • I want to order a sweatshirt---no place available on computer
#1371671
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