Modlily

I need to know when I'll be receiving my order:

A contrast binding mid-waisted floral print tankini set Black XL 16-18 for $38.98.

The tracking number is:

296129****833740****21

I don't have an order number, only the tracking number.

Ordered 2dresses when I wanted to return them they wanted an order no which was in the email they sent ".Never received a email from them so do not order on this site

I placed an order on the 5th of May. It is now the 4th of June and my order has not moved out of processing.

I have contacted this company for a week.Straight with no results. This is getting ridiculous.

Returning a product that did not fit, mistakenly it showed that I would have store credit rather than a return to my charge card. So I emailed them back, asking them if they could change that and send me the correct code to return my product for money back to my charge card.

I never did get an answer.

I emailed and talked on their electronic texting and never got a response there either. Once I spend my store credit, I will never shop with Modlily again.

My address was typed correctly on my order. The shipper entered my address wrong, so now there is another 3-day delay with the delivery company.

My order was to be here by June 6. The delivery was not until 6/10. Now, another delay because of the wrong address.

My item will not be here for an occasion I have planned. I will never order from them again.

Returned a dress and never was asked if I wanted store credit or cash refunded. I see online I have store credit, which I do not want.

There is no phone number to call. They are awful.

Ordered 4 items returned 3 trying to get my money back to my credit card. Just getting a run around. Don't do it

My sister bought clothing that is all too small and she don't have an account,so we need to know how to do a return. If you could help assist us we would really appreciate it. Thank you

they cant answer questions directly. Perhaps they dont speak English very well?

Im not sure but I wont be dealing with this company again. I think they agreed to send the money back to my charge card minus the shipping but Im not really sure until I get the credit I wont know.

Please send me a return address sticker for my package and directions for the return. I have no invoice for the return.

M. Hulen

I don't understand your instructions to return two items that did not fit.

order Mi250513****051327

Placed order for several items but only two items have been received. Charges were for $302.22 and $279.18 Items were ordered on May 12, 2025.

I placed an order on March 23 totaling $178.90. It said delivery would be April 8-17.

I'm still waiting as of April 22. Where is my order? One month is ridiculous! I get daily text messages with sale notices.

This is horrible customer service! No phone?

Please update me on my order ASAP. Order #MM250323****108956

Nothing happened, that's my problem. Carol McKinnon 774-283-****

Your invoices should be sent with the product purchased.

I originally placed an order for 4 suits. All 4 were the same price.

I returned/exchanged 2 suits and now I am being charged the higher price and being told I need to pay an additional $20 per suit.

This is wrong. They have my original order with the prices that I paid, so they can clearly see they should have been an even exchange.

I placed 2 orders and wanted to return them. Modlilly does not recognize my order numbers or email address.

None of their return links work. 24n -7 online chat link does nothing when you click on it.

Start a ticket link does not either. Total lie that returns are accepted!