Modlily

After about three weeks of waiting, I received the bathing suit I ordered. Once I put it on, I realized that the elastic was stretched out.

You could see my crotch. The quality is extremely poor. I made an attempt to return it. There's no one to help.

The chat keeps trying to give me a 35-40% credit and I can keep the suit.

Why? It's not wearable.

On January 10th, you charged my credit card for $308.16, and I never received my order for the nine items you were supposed to send me. Please contact me for a refund for all of these items.

I ordered goods on Dec 19th, 2024. It is now Feb 8th, 2025.

Tracking shows no movement at all from the purchase date. They have stopped replying to my emails. I am very disappointed and will not order from them again. I have asked for a refund, and they told me to wait for the items and follow the return policy.

I don't even want their merchandise at this point!

I leave for a trip in 2 weeks and will have to shop somewhere else for the items I was hoping to receive from Modlily. I would just appreciate a refund!

I ordered two swimsuits in January and haven't heard anything yet. I need to know if they are being sent.

I have received one top out of three which were ordered about one month ago. I dont have any Customer Service address or phone number and I do not know if I will receive my other tops. If I cant receive the rest of my order, I would like a refund.

Haven't got my order and can't find my confirmation email. To find out what happened I have to pay you.

You can take my money but you can't help me without further payment. Very poor customer service.

Hello I just received my ordering of eight pairs of bathers however they are too small . How do I return them for a larger size.

It seems very complicated to do returns for a larger size u dont want my money back I would just like a return address to send them back and for them ti send me a larger size.

They said true ti size but they are not. I couldnt even try them on as the size was way too small .

I am still waiting for my order to be delivered. So far I have not heard any response to the issue.

I think I had placed the order over 3 weeks ago. I just want to make sure the order did not get loss in the process. You do have very nice things.

This was my first time I had placed an order from this company and would like to continue of being a customer in the near future. Thank you Julie Burek

I placed an order on 2/13/25 & paid the extra fee for expedited shipping & still have not received my order. I live in Massachusetts & my order is still in Jamaica New York & has been there for many days.

I need this order by tomorrow 2/28/25 & have no update on delivery date.

This is very poor customer service & I would never have ordered if I knew that even after paying extra fee for expedited shipping my order would not get here any quicker. I think paying the extra fee is a scam to entice people into thinking you will get your order quicker.

I ordered a bathing suit and saw it was ordered two times. I need one taken off before it goes through. It is pending; I only need one.

Order two swimsuits and have not received comfirmation number yet .after I ordered couldnt find order number and didnt know where to check. Couldnt find any telephone to call either.Not an easy system to understand. If you get this please respond because I need to get this pkg for a trip coming up soon.

Where is my return? I mailed back shirts from #T468513****. Please return the amount to my PayPal account.

I have got three items and need to return two, but I don't have numbers on the items related to which bag they go into. They were ordered under Thomas Linahon.

I received 1 item out of 4. Im going on vacation and need items.

Its been over a month. HELP. I am waiting patiently for my items. I have bought from here before and received my items within a reasonable time.

This time it is an unreasonable amount of time.

I hope that I will receive my purchases soon. I like your product but will not order again if I dont receive them quick

Problem is solved, but I should have received an email earlier from Modlily since I paid for expedited shipping and it was too late when package arrived.