Modlily - Review in Footwear and Clothing category from Stockton-On-Tees, England

I orderd 2 items from modlily who are also dress lily and under an other two names they are just ignorant they sell substandard goods they are just cheatx and scamers promise fre shipping when your ard paying for it their cloths are just tat not fit to wear you contact them takes them days to answer with sorry you want to returnright now time after time as I paid with paypal to try to get my money back they were useless too suggested I return the goods at my expence and get it tracked .I dontbelieve if I had of returned them they woulx have arrived.Just dont trust this company or paypal.

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Diversity of Products or Services
Price Affordability
Advertised vs Delivered
Value for money
Delivery Service
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers

Reason of review:
Poor customer service
Review category
Footwear and Clothing
review #851403
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May 22 #1162993

Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.
Best Regards,

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