Modlily - Review about Jacket from Ottawa, Ontario

Horrible company, never buy from these people!!!I ordered a jacket, it came very cheaply made, ripped and torn.

Now they are trying to tell me to pay for the shipping back and forth to exchange it, after a hefty charge in customs as well. They barely understand English, it's all translated. Horrible customer service. They will send you *** and then give you a hard time to return.

Sent me a damaged jacket and then suggested I sell it online, or give as a gift to a friend. Worst mistake ever, they take advantage of international customers.

Sizes don't match their measurements.Buyer beware!!!!!

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More Review Details

Product or Service Quality
Price Affordability
Advertised vs Delivered
Value for money
Exchange, Refund and Cancellation Policy
Customer service

Reason of review:
Bad quality
Product or service
Review category
Footwear and Clothing
review #763441 by
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