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Do NOT buy from this company. Returns cannot happen period.

Inferior clothes. Communication is close to impossible. So many great online clothing stores besides this one. Beware please!

There are not even tags on the clothing. My correspondence has been so very difficult. I continue to be told they wish to compensate me in some way and that return would be too expensive. This is unacceptable for an online store as no can try on the clothes.

I don't want compensation as I do not want any of their clothing.

I have two items that will probably go to a consignment store. This is dangerous.

Product or Service Mentioned: Modlily Dress.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

Modlily Cons: Poor quality of merchandise, Customer service - lack of delivery info, That i cannot return.

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Anonymous
#1261614

Exactly my experience. All the "stores" out of China (you don't know they are till later) are the same.

Takes months to get the items to you and then they totally discourage returns but will compensate you on your next purchase! Do not use!!!

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