Garden City, Kansas
Not resolved
1 comment

I am very frustrated with your customer service. I only want to return the item. I've never had this happen with an online company and really want to rectify this situation.

Please get back to me soon.

Product or Service Mentioned: Modlily Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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Anonymous
#1664113

It is like an act of Congress to return items. I have sent a message through chat.

There are so many numbers that I don’t know which one to get a ticket for a return. This is so aggravating. I will never order from Modlilly again! Never, never, never again!

Now, it says my message is too short - needs 50 words. If no response, I will file a complaint with the BBB.

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