I was "lucky" I received my 3 dresses and 2 necklaces but it took a while. You couldn't tell from the site that every thing ships from China.
Every thing was too small. I found out that they are Asian sizes. I guess shame on me for not looking into sizes closer. The material and quality were not good either.
What I found in the return process was: I got a ticket number, they first suggested an exchange because returns are costly or they suggested I sell the items online to recover my money. I said no thanks I wish to return, so I had to include pictures of the items so that they could be "inspected" before they would give me a return address.
FINALLY I received the return information, I had to pay postage back to China and I would only be refunded 60% of the purchase price they keep 40% for so called handling. What an expensive lesson!!
Product or Service Mentioned: Modlily Dress.
Reason of review: Return, Exchange or Cancellation Policy.