Modlily Questions and Answers
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items lost in transit, unable to reach company
how in the H does anyone get in contact with an actual person in this company ??? they messed up on my address and so I still haven't received my items and if I select return/refund it goes nowhere HELP
How do I send items back for a refund
they are way to big
How to get some money back from returns
I spent $171.08 On 3/20/2019. This was an order for several swimsuits.
I went to send 3 suits back. No return address to send them back, so I went to the PO and they helped me ...Nothing! I have a name J. John Received on 4/9/2019.
Tracking # is 786475491032 I am a retired person, and need to have the refund for the 3 swimsuits I sent back. Thank you
how do i retune
I am trying to get address to return items getting no were
Need to exchange 2 tops sent size SMALL, I ordered size MEDIUM.
Here do I return these? Nothing in the package gives me information!!
Need address to return swimsuit. Was sent wrong size by company.
Return ticket is T6502827234 Was told I would hear from someone in one business day. Have have heard from no one.
Order number- MM1904121952424152. I received a XL when I ordered a 2XL.
Please instruct me on how to return and and address to return it. Thank you.
How can I remove your adds? They come up constantly.
Let me know how to keep the Modlily adds off my screen. They come up constantly.
I received an email that they couldn't deliver my package
I gave my address in Tucson, Az as I was supposed to receive it before I left for East Wenatchee, WA. If I knew it was going to take so long to get the package I WOULD HAVE GIVEN MY address here. the address here is Bonnie McSherry 4824B NW Cascade Ave East Wenatchee, WA 98802
I put in an order. I have received no confirmation
I put in an order with you on May 2 and you have been paid by paypal. I have received no conformation from you that you received the order and when I checked You say I have no current orders. Pls check into this and contact me,
You credited by bank acct thru paypal for an order on 4/24 not rec'd
transaction #9S424019PA853630H in the amount of $29.95. My old Email was email@example.com
I am waiting on a refunds of over $200.00 from last year. I have sent in all the paperwork you have requested.
I demand a phone call TODAY to 618-830-9891 in the USA. VERY ANGRY WITH YOUR SERVICE!!!! I WOULD NOT RECOMMEND YOUR SITE TO ANYONE!!!
Have not received my top (invoice# MM1904122033449227
Ordered April 12, 2019 at $29.70
Need help with returns
I would love to provide details but there was no paperwork in the split order. Order was for Diane Lillis, 4 Spruce Drive, Sussex, Nj 07461. I tried to register at the return die but no luck registration did not complete.
Forgot my password, need to re-create my password account.
I have attempted to purchase new items today and cannot recall my password. My email is firstname.lastname@example.org, though I forgot my password since I had not purchased anything in recent months. I am totally frustrated and need help to re-create my account.
i do not have my order number, how do i return my items for smaller size?
I ordered size large according to your size chart, and 4 items I purchased are extremely large. I'd like to return these items for a smaller size.
Please send me instructions on returning these items. Thank You, Beverly Williams.
There is a reference number on my envelope from you, Ref. #75154113K1a89N1C0, not sure if this is order number .
Where are the products made and shipped from?
Where is my order
This is not right you charged my account $120.98. I have not received the clothing I bought.
No phone number to contact you. Please reply
i placed an order on april 4 and i don't even have a ship date yet. how do I know what I ordered is even coming
my order # is MM1903251052182374
i paid for items i havent receive i would to know where my items are
i placed two orders with modlily and would like the items or my money back
where is the return label to download?????????????
I am trying to return a bathing suit which is clearly defective. it has an oil odor, and the suit is all unraveled.
coming apart. I have contacted this website at least 20 times and so far, have no answer that makes any sense to me. the last one was that someone was to email me a return label in an hour. Yeah, right.
What a joke this company is. wish I had read the reviews as I never would have ordered anything from them. I now am getting ready to seek legal counsel. and also the Better Business Bureau in Rhode Island.
I have never had in my lifetime, this much trouble in dealing with a co. online. I want my refund and also want the return postage for sending it back IT WAS DEFECTIVE!!!!!!!!
AND I SHOULD NOT HAVE TO PAY FOR RETURN POSTAGE OR ANY OTHER SHIPPING AND HANDLING. SO, WAKE UP MODLILY, YOU WILL BE SEEING ME IN A COURTROOM SOON.