I purchased a CASHMERE sweater from Modlily. A week later, I received a cheap cotton knit sweatshirt.
When I complained and sent pictures I was told, "our price is so cheap so it's not perfect." The quality is poor (the sleeves are not finished properly), but that wasn't my complaint. It was deceptive advertising. You cannot advertise a "CASHMERE" sweater and sell cotton, regardless of the price! Then they offered me a 20% refund.
NO! I want a full refund or the actual product I ordered!
We have emailed back and forth for a week and I am about to file a complaint with my credit card company. This is fraud no matter how you look at it.
Reason of review: Not as described.
Monetary Loss: $44.
Preferred solution: Full refund.
I didn't like: Customer service.