Not resolved

BEWARE!! An order I made to Modlily in April, arrived at least a month later!

I used the tracking number and nothing showed up. I ordered the V Neck Button Design Straight Maxi Dress. After a month waiting for the dress to arrive I tried to contact the company. Finally it arrived!

The dress was way too long and very poor quality. To add to my dismay it was also not the advertised color. It arrived in a black bag with no paperwork inside! I have spent HOURS trying to get a mailing address to return the dress and get a refund.

So far I have failed. I have followed all of their directions and am still stuck. So I'm stuck with one UGLY dress. Don't order!!

This was probably the worst experience I've ever had with a company and I have ordered clothing from many Clothing companies with excellent results.

Even if a return has been needed, it has been done easily with great satisfaction. Please think twice before ordering!!

Product or Service Mentioned: Modlily Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $30.

Preferred solution: Full refund.

Modlily Cons: Costumer service.

  • Impossible Return Criteria
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