I had thought about buying from this company for some time, but wondered about their clothing quality since their prices were so low. Well..you get what you pay for!
I bought 2 dress; one looked like a clown outfit; the other smelled like cigarette smoke to the hilt!! Terrible, TERRIBLE smell and I don't smoke! So..I went through their return process which is crazy. You literally have to download PICTURES of your dresses!
They have your record, they know you bought them from them, but they want you to download pictures?? Id did it all, and the page would not accept anything, would not load. So..I contacted them through "chat."!! A joke again!
For 3 days, they did not respond. I finally did a search, found an address and put them in the mail.
If I get a refund, it will be a miracle. What a joke of a company!!
Product or Service Mentioned: Modlily Dress.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $65.
Preferred solution: Full refund.
Modlily Cons: Clothes.