I should have checked reviews before ordering. This company is terrible!
I received my items in a timely fashion, but they are way too small. I can not contact anyone via phone to discuss returning the items. No invoice or shipping return form was included in the package. They give a California phone number, but a machine picks up saying no one is available and to leave a message.
I left several messages and called all hours of the day/night. The online system is a joke. When I login, I'm told that my order doesnt exist so I cant file anything online. I tried the so called "live chat" and again zero response.
No way to return an order! Total scam!
Product or Service Mentioned: Modlily Shipping Service.
Reason of review: Poor customer service.
Monetary Loss: $67.
Preferred solution: Full refund.
Modlily Pros: Recieving what i ordered.
Modlily Cons: Customer service sp, No response to emails, Return system and misrepresentation of dress advertised.