order money service customer refund items customer service number return dress

Short Review on October 27, 2016

1.0
Details
Horrible experience. I paid extra for expedited shipping and it's been 2.5 weeks and I'm still waiting.
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Review
#944828 Review #944828 is a subjective opinion of poster.
Reason of review
Order processing issue

The worst company to order from | Modlily review from Brooklyn, New York

Ordered a swimsuit 2 sizes up as the sizing is ridiculous Still does not fit and the quality is garbage. Submitted 2 tickets regarding problems tried calling the CS # which is a joke no one ever answers and no return call. Have messaged them 3 times on FB and all I get is them asking me what the issue is which I have explained at least 5 times to them!! I have never dealt with a company like this I wish I had read the reviews before I ordered from them. They should not be in business. They know how to take your money and then take no responsibility for the garbage items they are selling. Just submitted my 3rd request to them for a return label and a full refund and told them I will file a complaint with the BBB if not resolved asap.
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Review
#878284 Review #878284 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Bad quality

Ajy56647Xs5250806 Review

I've been trying to get my $64 back from these people for over a month now with no success. They have no number to call so there is no way for me to speak to real person. I will never purchase anything from this company again and I will make sure that anyone I know won't as well.
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Review
#857271 Review #857271 is a subjective opinion of poster.
Reason of review
Problems with payment
I bought a beautiful white dress from Modlily - and what I received was so cheaply made that it was see through. I immediately contacted them, was told to upload a picture of the item (which I did) - and wait for their decision. Their decision was that I would send...
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2 comments
Bertie
#1160539

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

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Review
#840161 Review #840161 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Bad quality

Swimsuit Review

1.0
Details
I didn't received my order, they didn't answer to my mail, their phone number is fake
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Review
#824760 Review #824760 is a subjective opinion of poster.
Reason of review
Order processing issue
Recently I bought a dress from a site called Modlily - I've bought overseas before, so I was pretty sure what size I should order. I placed the order, it took the requisite 4 weeks to get here. What I received in no way, shape or form was what I ordered. The dress...
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1 comment
Bertie
#1160716

Thanks for your feedback.

We have been devoting to offer good products with low price, but it maybe up to your expectation.

So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive.

After we get the return package, 100% refund will be issued.

Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from pissedconsumer.

Best Regards,

Review
#824627 Review #824627 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Bad quality

Modlily Dress Review

1.0
Details
I'm beyond pissed off!!! I purchased a dress, they took the money out of my account and then sent me an email saying that there was an issue with the payment!! They asked me to pay again, it's a good thing I checked my bank account!! DONT ORDER FROM HERE AT ALL IT'S A SCAM!!!!!
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Review
#824406 Review #824406 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Bad quality

Modlily Clothing Review

1.0
Details
THE WORST EVER! After a month of waiting for my order and making a complaint, I received the cheapest, smelliest, and tackiest clothing I've ever seen. Nothing like the pics on website. Clothes went right in the garbage! Total *** website, complete FRAUD!
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Review
#808249 Review #808249 is a subjective opinion of poster.
Product
Modlily Clothing
Reason of review
Bad quality

Modlily Online Order Review

I ordered some items on this site and my card was charged and i never received my stuff and i never got my money back. I hate i even ordered off this site. I need my money back and there is no one that will call me or help me. And i gave them my number several times.
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Review
#804421 Review #804421 is a subjective opinion of poster.
Reason of review
Problem with delivery

Contact Modlily Customer Service

Website:
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

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Latest Question

Modlily Questions
Ordered a dress in November 2015 this February 2016 still didn't receive my order. They took my money and didn't send me my dress. I am so pissed of.
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1 comment
Anonymous
#1107333

Im waiting on my order too ordered it Jan 21.money is gone out of my account,but I have no necklace,no black fayx leathercatsuit or dress for interview for new job.Im so pissed I could use that money to go towards my account balance of surgery I have to have......Oh womanhood......

Review
#783634 Review #783634 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Order processing issue