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2.0
Details
i ORDERED 3 BEAUTIFUL TOPS TOTALING $85.67. THEY WERE TOO TIGHT. I TRIED THEM ON BRIEFLY AND MADE THAT DETERMINATION. I RETURNED THEM FOR A REFUND. AFTER GOING THRU HOOPS AND LOOPS , I GOT AN E-MAIL SAYING THEY WOULD ONLY REFUND ME $27.87 BECAUSE THEY SAID I "USED' THE...
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2 comments
Anonymous
#1705150

Update: The next day of my posting, I received a message from Modlily that supervisor approved a full refund.

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Review
#1562243 Review #1562243 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
nOT REFUNDING UNDER FALSE ACCUSATIONS.
Loss
$60
Preferred solution
Full refund

Awful clothes - all returned | Modlily

1.5
Details
Modlily advertisements pop up on my pages, sometimes twenty on a single news page! They pop up on Facebook, Google news and virtually every web site I visit. I did see some tops I liked and finally ordered three. There was no confirmation sent to my email. The clothes took almost three weeks to arrive in a plastic bag from California without any written invoice or return form. They were ugly. Fabric, colors not matching and a sweater labeled as a T-shirt. To return them, I had to send a tracking number indicating I had sent them to an unit/apartment in New Jersey. I did receive the payment return for the clothes to my Paypal account. I am relieved that I did not use a credit card.
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Review
#1422809 Review #1422809 is a subjective opinion of poster.
Product
Modlily Top
Pros
  • Advertising photos
Cons
  • Garment was not as advertsed
  • Not being allowed to return the unwearable items
  • Fact that the clothes did not look like the photos
Reason of review
Not as described/ advertised
Loss
$15
Preferred solution
Let the company propose a solution
2.2
Details
I recently placed an order with this company for several tops. Total was $171.00. First response with them was that my credit card charge hadn’t gone through. (It was pending over the weekend). Then after it went through on Monday, they acknowledged receipt, but then...
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Review
#1389028 Review #1389028 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Order processing issue
2.1
Details
I have ordered from them several times, and found the last item took a month to get and this particular top was very cheaply made and does not even feel good to wear. I guess i wont press my luck and buy again after what im reading here. Thanks every one for your feed...
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1 comment
Anonymous
#1471452

I can’t figure out how to return...I bought three bathing suit, love one, the other two too big ,so I would like to return the two. Help!It’s a shame that their return policies are not clearer because if I can’t find a resolution , as much as I like their items, I will never order again and will tell all my friends and family.

Review
#1238920 Review #1238920 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Bad quality
2.0
Details
I just recieved my first and MY LAST ORDER from these people! I ordered a very cute Tunic to wear to the Beach. It is so cheaply made, came directly from China, says so on the package, has no label on the Tunic as to name of Designer(s), no care instructions, what...
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Review
#1235362 Review #1235362 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Bad quality
1.6
Details
Their sizes are way off, I bought a top that looked great but is only good for a very skinny person without boobs.The 2 bathing suites does not have the slimming fabric and are way off size. Now I can't return my 3 items, I will stay away even thought I like the styles...
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Review
#1200545 Review #1200545 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Fair pricing
1.8
Details
I ordered a black and blue plaid tunic-type top in early January, and it was delivered today.After reading the reviews, I was surprised that it actually fit, although the sleeves are a bit short. The fabric sucks, though!!! It’s a rayon kind of fabric-really cheap and...
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1 comment
Anonymous
#1428069

Update: I washed the think, and it didn’t fall apart. Hung it to dry, and didn’t need to iron it.

It still is the crappiest fabric and feels very uncomfortable! Some kind of rayon/polyester or something. It’s awful!!

Also there’s a little white squiggle that looks like a thread-right smack in the middle of a black square, and right smack in the front! I tried to pick it off, but it’s a fabric defect.

Review
#1181585 Review #1181585 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Bad quality
1.7
Details
package arrived with no included paperwork; actual sizing and chart on site do not agree (their large is an extra small in the US); description of tops said 100% cotton but product was tacky synthetic; impossible to return since no itemization/order number was...
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Review
#1111433 Review #1111433 is a subjective opinion of poster.
Product
Modlily Top
Cons
  • Web description incorrect
  • No receipt or packing list in package
  • Sizing very bad
Reason of review
Bad quality
Preferred solution
return for a full refund
2.3
Details
I ordered two tops from modlily. The first one took a full month to arrive. It was a disappointment. I had to make some serious sewing modifications in order to wear it. The second one arrived more quickly - maybe two weeks. It was even more of a disappointment. I...
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Review
#1075607 Review #1075607 is a subjective opinion of poster.
Product
Modlily Top
Reason of review
Not as described/ advertised

Contact Modlily Customer Service

Website:
www.modlily.com
Mailing Address:
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
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Modlily Reviews

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Modlily reviews
2.1
Details
I kept seeing Modlily ads popping up on my Facebook feed and the clothes looked really cute, so I thought what the heck; let me see what this company carries. I found top after top that looked so cute so I placed an order for six or seven tops, plus about 10 pieces of...
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Review
#1002000 Review #1002000 is a subjective opinion of poster.
Product
Modlily Top
Cons
  • Inability to contact for return authorization
Reason of review
Bad quality
Loss
$100
Preferred solution
Let the company propose a solution
Tags
  • returnpolicy