I too got the shift from Modlily!
I ordered over $125 in swim suits and maxi dresses. I normally wear a size M. But seeing sizes ran small I ordered an XL. They came and were like smalls!! I asked to return them and they instead offered me $26 and was told to keep the items. Items that didn't fit me. The $26 wasn't even close to what I spent. After seven weeks of trying to communicate with them. I got PayPal involved, thinking they would help me beans I paid Mod Lily through them. PayPal help me as far as I was able to get a return address from mod Lily and send the items back with a tracking number that the post office gave me. To this day I have not received my refund and mod Lily has received my returned items.
DONT GET TAKEN BY THEM!!!!!
Product or Service Mentioned: Modlily Swimsuit.
Reason of review: Return, Exchange or Cancellation Policy.
Location: Vacaville, California