Product: Modlily Swimsuit Clear all filters (300 of 300 reviews match)
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Dear Sirs, I am writing to inquire about returning my ordered items, because I was unable to meet your 30 days return deadline.I am hoping that someone will be able to help me. I had received my first time online order from your company on January 31, 2017. My order...
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Anonymous
Anonymous

It's been 5 working days since I contacted MODLILY. NO reply, and NO contact with my filed Ticket?! What is the deal? Do I have any recourse?

Anonymous
Betsy

I cannot figure out how to return my swimsuits. Igotaticket but no return form

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Modlily Swimsuit
#1042171
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WORST COMPANY IN THE WORLD TO DEAL WITH!APPALLING CUSTOMER 'SERVICE'. I ordered about $60 of swimsuits/blouses from them. When they arrived the fabric was SO appallingly cheap (and I seriously doubt met UK flammability laws!) Cheap nasty and awful. So I tried to return...
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1.1
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Modlily Swimsuit
#1035687
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Do not order from modlily!They sent me two swim suits incorrectly sized with stitching ripping out. In order to return them it would cost me $61.85 shipping and I only paid $56.99 for the items. I filed a claim with PayPal which was useless. I will be issued a refund...
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1.0
Product
Modlily Swimsuit
#1035007
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Modlily - Terrible! Disappointing!!!!!!

#1064128
2.8
Details
They are very difficult to get ahold of. I ordered two swim suits, neither a good fit so tried to return. I heard from them only to offer a discount on my purchase and not to return the items. No customer service phone number. They say they need to provide a return address and a return # ... and I've received neither.
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Modlily - # Company should be out of business

#1058707
California-based company selling Chinese ***. Sizing is bad quality is even worse it cost me $75 to return the stuff to China and they did not pick it up at the post office there so it got sent back to me so I am out $225 for zero merchandise
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Modlily - Poor quality and poor customer service

#1054442
1.3
Details
I received the swimsuit that I ordered. It is not very good quality, and the bottoms are not fully lined. The back of the swimsuit is see-through. I tried to contact them twice through Facebook and once through email. I have not received any responses so far.
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Modlily - Ugly *** quality
1/1

Modlily - Ugly *** quality

#1054111
1.0
Details
I was suckered into this like the big sucker that I was at the time. Never again. Cheap chinese knock off ***. Swimsuit ripped and the straps fell apart. It was comical when I tried to put on this "swimsuit". Buyer bewarr
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
I ordered two swimsuits, lured by the low price and the promise of easy returns.Now I am stuck with $50 worth of suits that don't fit. It took forever for the suites to come; I did not investigate the company and did not know the items come from China. After contacting...
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1.7
Product
Modlily Swimsuit
I didn't like
  • Entire shopping experience with them
  • Returns
#1030614
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The photos on FB advertising look very good.I was suckered into buying swimsuits. The are very very cheap quality and I'm afraid will not even survive pool chlorine or salt water from the sea. They look cheap, feel, cheap, and the fit is terrible. Do not buy their...
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1.6
Product
Modlily Swimsuit
#1030339
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I ordered a swimsuit and should have known from the start that it would be junk.The price was so tempting, though! After receiving it, and finding it came not even close to fitting, I have tried to return it, but no one will answer my request for returning. Given a...
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1.9
Product
Modlily Swimsuit
I liked
  • Way swimwear looked on site
I didn't like
  • Customer service
#1029130
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I measured myself according to their chart.I am a size 2x by their chart. They sent me a bathing suit that was suppose to be size 2x which fits my size 16 daughter in law. That is a 3 size difference. Won't do business with them again. I am sure their offer will not be...
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1.0
Product
Modlily Swimsuit
I liked
  • Never again
#1028355
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I read reviews after that that the business is in China and other people said things took forever so my hope of getting them before my vacation were slim. I received them yesterday 3/27/17 (before my vacation - yay!). All 3 suits are super cute and fit great! Knowing it may take a while when you order would've been helpful up front but all in all - I had a good experience with Modlily...
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Product
Modlily Swimsuit
#1026550
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I ordered a bathing suit.It came 3 weeks after ordering....but package arrived empty! Took picture of package and had post office scan it damaged/refused. Contacted them immediatly theough their ticket system....no phone number. Heard back 2 days later saying I would...
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Anonymous
Carolyn

Said order was delivered. Was not.

1.0
Product
Modlily Swimsuit
I liked
  • Way swimwear looked on site
  • Price of items and look of items
I didn't like
  • Slow shipping
  • Never recieved merchandise
#1024950
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I ordered this swimsuit on 2/27/17.I received a notice that is was shipped on 3/14/17. I received the swimsuit on 3/22/17. I normally wear a 16/18, but I like items bigger and ordered a 22/24. The bottoms of this suit are not even the ones that were advertised on the...
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Anonymous
LisaP

I ordered a swimsuit a year ago. According to tracking it is stuck in a shipping warehouse in China. No one with return my emails or help me at all. Plus they haven't refun...

Anonymous
Anonymous

Same here.. ugh!

1.0
Product
Modlily Swimsuit
I didn't like
  • Or the quality of product
  • Amount it took to get item
  • Clothes are the worst quality i have every seen
#1024289
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