Dont do business with this company. | Modlily in Wildwood, New Jersey

3.7
Details
Could never reach anyone to return the 3bathing suits. First & last time- I will buy anything from them
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Review
#1760661 Review #1760661 is a subjective opinion of poster.
Product
Modlily Swimsuit

Cheryl young | Modlily

I ordered and paid for a tankini blue multi coloured size 3x on 17th October and have not received it bank details 4029357733
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Review
#1692683 Review #1692683 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Deliver product or service ordered

Very dissapointed in their customer Service | Modlily in Puyallup, Washington

4.5
Details
Returned bathing suit, I ordered Xlarge tried it on too large, Put it right back in envelope and returned it. Then I said send me same style only in Large size. They have not returned my money or sent me a Large size swimming suit.
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1 comment
Anonymous
#1803757

change your rating then, 4.5 is not the correct rating, you are complaining about the service, that is mean 1 or 2 you should rate

Review
#1670021 Review #1670021 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Return, Exchange or Cancellation Policy

I sent back my order and did not get reimbursed. | Modlily

2.0
Details
I ordered 2 swim suits July 7 via Paypal. I thought the order was lost, so I got another suit from a different vender. Over 3 weeks later, after I had reported it lost, the package came. I tried to return order to Modlily at my own expense, in original packaging with receipts and bar codes, and so far $59.12 has not been reimbursed to my card. I sent the package, including a letter, on August 14. I have copies of all. Please reimburse my card, as I assume you received my package. Thank you, Laura May
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Review
#1655726 Review #1655726 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Problem with delivery
Loss
$59
Preferred solution
Full refund

Returning items | Modlily

trying to return 2bathing suits. Saying my e-mail or password is wrong. Want wrong-when I placed the order.
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Review
#1655138 Review #1655138 is a subjective opinion of poster.
Product
Modlily Swimsuit
Reason of review
Return, Exchange or Cancellation Policy
Loss
$60

Worse Bikini Top Clasp | Modlily

1.5
Details
Bought a bikini. The color is great. The top though has a sliding clasp that comes undone at the slightest movement. I put in a ticket per Modlily's Return process. I received an email with a link to "Reply" as well as a link to communicate with Modlily. Neither link works. Now I have a bikini top that is totally unwearable. I like what I see on their website, but I would not recommend buying from a company that refused to assist customers after their purchase, Total lack of real customer service. Ticket (ID:T0175229668)
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Review
#1643901 Review #1643901 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • Very little
Cons
  • Refunds difficult to nonexistent
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Just Please Answer My

Unable to complete an order | Modlily in Watertown, Massachusetts

Very frustrating. I have been trying for two days to make a purchase. I enter the required information to register and when I click on register nothing happens. Also displeased that there is no phone number where I could get some help.
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Review
#1612514 Review #1612514 is a subjective opinion of poster.
Product
Modlily Swimsuit
Cons
  • Unable to place an order
Reason of review
Order processing issue

Swimsuit order | Modlily

I have never received my order and no !onger want it if i knew it was going to take over 3 weeks i never would have ordered please return my money back to my acct my email is JoyceRafferty1959@gmail and my phone number is 309-571-3469 i will expect a refund immediatly thank you Joyce Rafferty
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Review
#1611603 Review #1611603 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • Clothing ads
Cons
  • Return policy
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Full refund

Ordered 2 suits at the end of June | Modlily

1.4
Details
I ordered 2 bathing suits for my vacation beginning 8/9/19 no contact ph# no bathing suits as of 7/22/19 no correspondence. I have no way of knowing if they are arriving or not. so right now out about 78.00 I am beyond pissed off!!!!! I am going to file a suit against them if i dont get my order by the date i am leaving. DO NOT ORDER FROM THIS COMPANY!!!!
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Review
#1596789 Review #1596789 is a subjective opinion of poster.
Product
Modlily Swimsuit
Cons
  • I am still waiting
Reason of review
Order processing issue
Preferred solution
Full refund
Tags
  • dishonest business dealings

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Stealing people’s money | Modlily

1.0
Details
I received a bathing suit to big sent it directly back for my refund and they are telling me it was damaged and stained! They are trying to keep my money when I paid and never wore it! I clearly submitted a ticket stating it was to big! I need to speak with someone in the company Immediately I have pictures of the bathing suit before I sent it back
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Review
#1592187 Review #1592187 is a subjective opinion of poster.
Product
Modlily Swimsuit
Pros
  • On line
Cons
  • Difficulty in contact ref a refund
  • False return policy
  • Pictures do not match actual product
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund
Tags
  • dishonest
  • Slow Processing Time
  • Irritated Customer