Product: Modlily Swimsuit Clear all filters (0 of 310 reviews match)
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Modlily - Can't get refund

Ordered item, got charged immediately but over a month later still hasn't shipped. Asked for refund and was told they could give me 20% back for the hassle. I refused - want to cancel and get full refund. Haven't gotten answer back from second request
1.0
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Modlily Swimsuit
#1047171
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I placed my order on April 4th, hoping to have it by April 17th - when I left for my vacation.The website said to allow up to 4 business days for processing and then an additional 6-7 business days for shipping. Adding it up, that would total 11 business days. I had...
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2.8
Product
Modlily Swimsuit
I didn't like
  • That the product sizes were not what was advertised
  • Length of time it took to deliver the items
#1040530
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Dear Sirs, I am writing to inquire about returning my ordered items, because I was unable to meet your 30 days return deadline.I am hoping that someone will be able to help me. I had received my first time online order from your company on January 31, 2017. My order...
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Anonymous
Anonymous

It's been 5 working days since I contacted MODLILY. NO reply, and NO contact with my filed Ticket?! What is the deal? Do I have any recourse?

Anonymous
Betsy

I cannot figure out how to return my swimsuits. Igotaticket but no return form

Product
Modlily Swimsuit
#1042171
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Modlily Swimsuit Review

Not true to size and customer service HA! Worst company ever!
1.0
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
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Modlily Swimsuit
#1038753
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Modlily Swimsuit Review

Got the suit and the top was way smaller than the bottoms. No invoice to send it back.
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Product
Modlily Swimsuit
#1036246
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WORST COMPANY IN THE WORLD TO DEAL WITH!APPALLING CUSTOMER 'SERVICE'. I ordered about $60 of swimsuits/blouses from them. When they arrived the fabric was SO appallingly cheap (and I seriously doubt met UK flammability laws!) Cheap nasty and awful. So I tried to return...
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1.1
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Modlily Swimsuit
#1035687
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Modlily Swimsuit Review

Poor customer service. First off the bathing suit took 3 weeks to get to me. Then it was too big; so I asked for a return authorization number and in reply I did not get the RAN. Instead I was asked more questions about the fit and to upload a photo. Really?!!! What's so hard to understand about the phrase "it doesn't fit"? Very poor way to treat customers!!!
Product
Modlily Swimsuit
#1035674
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Do not order from modlily!They sent me two swim suits incorrectly sized with stitching ripping out. In order to return them it would cost me $61.85 shipping and I only paid $56.99 for the items. I filed a claim with PayPal which was useless. I will be issued a refund...
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1.0
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Modlily Swimsuit
#1035007
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Modlily Swimsuit Review

I ordered 4 swimsuits. They arrived and the sizing was completely off. When i asked to return, they wanted pictures of how the suits didnt fit. Now after arguing with them, they want me to keep the suits and take a partial credit back in more of their inferior products. They said it would be very expensive and take a very long time to get refund.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Modlily Swimsuit
#1032246
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I ordered two swimsuits, lured by the low price and the promise of easy returns.Now I am stuck with $50 worth of suits that don't fit. It took forever for the suites to come; I did not investigate the company and did not know the items come from China. After contacting...
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1.7
Product
Modlily Swimsuit
I didn't like
  • Returns
  • Entire shopping experience with them
#1030614
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