I ordered some dresses for a Christmas party on 12/08. I paid for expedited shipping on the order.
The acknowledgment said that the order would ship within 2 days of payment being processed- 12/08. The order was taking a while so I called to check on it, 12/14. A woman told me that a dress on my order was out of stock. I asked if she could sub in an item that was in stock and she told me no, I'd have to wait 5 days for processing.
Apparently she didn't like what I was saying because she hung up on me. I called from a different phone number and was hung up again. At that point this place seemed shady so I just wanted a refund. I called 15 times and my phone call was never answered.
Shady shady shady!
Do not order from this company. It's a scam!
Product or Service Mentioned: Modlily Dress.
Reason of review: Poor customer service.
Store Location: Livonia, Michigan